Type: Roofing
Lead Grade: B
Name: Nicole (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Lubbock
Intro:
At Phone Staffer, we help home service companies generate leads through targeted cold calling strategies. In this particular call, our team connected with a homeowner named Nicole in Texas, offering a free roof inspection following a recent hailstorm that caused damage to her car. Nicole expressed interest and agreed to have a project manager follow up for an inspection, which could lead to filing an insurance claim for roof repairs.
This transcript is a prime example of how outbound lead generation can identify potential customers in need of services, helping home service companies like roofing specialists get more leads. If you’re looking for effective outbound strategies to generate leads for your business, cold calling remains one of the most impactful methods. Below is the redacted lead information to ensure privacy.
Ai Transcript:
**Phone Staffer Caller**: Oh, hi, ma’am. Well, Dexter here from (redacted). Are you still on County Road (redacted)?
**Lead**: Yeah.
**Phone Staffer Caller**: Great! Well, we are working on your neighbor’s property to get roof replacement approval. When was the last time someone inspected your roof?
**Lead**: Um, a little while ago.
**Phone Staffer Caller**: I see, but was there any damage after the recent storm?
**Lead**: Not that I know of.
**Phone Staffer Caller**: Oh, all right, it’s nice to hear that. But what about your car? Was there any damage to your car?
**Lead**: Yeah, but we don’t claim it on insurance.
**Phone Staffer Caller**: Oh, no, no. That’s totally fine. I understand that. Well, if that’s the case, ma’am, if your car was damaged because of the hail storm, there is a possibility that your roof was damaged as well. So, one of the things that we can do is we can have someone out there to check your roof. We are offering a free inspection to verify any damage. And we can help you file an insurance claim to cover the replacement of your roof or to fix it. How does that sound?
**Lead**: That’s fine.
**Phone Staffer Caller**: All right, great. I just wanted to get your complete name, or your first name.
**Lead**: It’s Nicole.
**Phone Staffer Caller**: Nicole, okay, gotcha. Thank you so much for that. The address, I believe, is (redacted) County Road (redacted) in Texas. Is that right?
**Lead**: Yeah.
**Phone Staffer Caller**: All right, great. Your best call-back number is the same number we dialed, is that right?
**Lead**: Yeah.
**Phone Staffer Caller**: Okay, got it. Well, I just need to get your active email where we can send you the email confirmation for the appointment.
**Lead**: (Redacted) at gmail.com.
**Phone Staffer Caller**: All right, so that’s (redacted) at gmail.com. Is that correct?
**Lead**: Yep.
**Phone Staffer Caller**: All right, got it, Nicole. If I may ask, you haven’t filed any insurance claim yet, right?
**Lead**: No.
**Phone Staffer Caller**: All right, and your car was damaged because of the hail, correct?
**Lead**: Yeah.
**Phone Staffer Caller**: All right, and no one inspected the roof yet, is that correct?
**Lead**: No.
**Phone Staffer Caller**: Okay, got it. If I may ask, Nicole, do you have a time when you will be available to have someone come out to check the roof? Do you have a free time or something, or when will you be available?
**Lead**: Well, when are you gonna be out there?
**Phone Staffer Caller**: Well, that’s a good question. Our project manager is the one who’s gonna reach out first, and that way, we can give you the available appointment schedule.
**Lead**: All right.
**Phone Staffer Caller**: Okay, gotcha. Just expect a call from our project manager then, all right?
**Lead**: Okay.
**Phone Staffer Caller**: Nicole, if I may ask: how old is your roof?
**Lead**: Probably about 3 or 4 years old.
**Phone Staffer Caller**: Oh, 3 to 4 years old? Okay, gotcha. All right, I’ll take note of everything. Nicole, I don’t want to take up any more of your time, so I’ll