Type: Roofing
Lead Grade: B
Name: Esequil (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Odessa
Ai Transcript:
Certainly, here is the cleaned-up transcript with the necessary redactions:
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**Phone Staffer Caller:** Hello
**Lead:** Yes, hi.
**Phone Staffer Caller:** Is this Mr. Garcia?
**Lead:** Yes.
**Phone Staffer Caller:** Okay. Hi, my name is Sam. I’m with **(redacted)**, and we’re calling the area after the recent hail storm. I’d like to ask, when was the last time that you had someone check your roof?
**Lead:** You know, I don’t remember the last time. It’s been a while, but it’s been years.
**Phone Staffer Caller:** Okay, that’s more than okay. But, um, all right. But I’d like to ask, Mr. Garcia, did the storm come over your place? And were you affected by it?
**Lead:** Yes, our vehicles are pretty beat up also. So, yeah, it came over.
**Phone Staffer Caller:** I’m terribly sorry to hear that, Mr. **(redacted)**. But how about your house, specifically the roof area? Would you know?
**Lead:** I wouldn’t know because I haven’t been up there. Nobody’s checked it.
**Phone Staffer Caller:** Okay, I can understand. The reason why I’m asking you these questions, Mr. Garcia, is because we can provide you with a free inspection. This is to determine if you really have any damage on the roof because of the hail storm. Aside from that, we can also provide you with a free quote to ensure that you get the best possible deal before you hire someone and pay for them. Have you already contacted your insurance company or even filed a claim, or not yet?
**Lead:** Not yet, because we don’t even know what kind of damage, if there is any kind of damage, up there.
**Phone Staffer Caller:** Okay. And have you also noticed any roofing companies or trucks in the neighborhood?
**Lead:** We’ve seen some, but I mean, we haven’t talked to any.
**Phone Staffer Caller:** It’s okay, understandable. But you did see some trucks?
**Lead:** Yeah.
**Phone Staffer Caller:** Okay. All right. Now, what I can do here, Mr. Garcia, is possibly have one of the project managers give you a call first at the same number so you guys can discuss your preferred time for a visit for the free inspection. Can they call back at the same number, if that’s okay with you?
**Lead:** Yes, after five o’clock would be fine.
**Phone Staffer Caller:** Okay, and to confirm, Mr. Garcia, your address is **(redacted)**.
**Lead:** That’s correct.
**Phone Staffer Caller:** Great, thank you. And lastly, Mr. Garcia, I would like to ask if it’s okay with you—are you able to provide an email so we can send you some details and information as well?
**Lead:** Okay, sure. It’s **(redacted)**@gmail.com.
**Phone Staffer Caller:** Thank you. Please forgive me, I did not catch the first part of the email. I got **(redacted)**@gmail.com, but the first three or four letters?
**Lead:** It’s **(redacted)**.
**Phone Staffer Caller:** Got it. Thank you, Mr. Garcia, for repeating that.
**Lead:** Sure.
**Phone Staffer Caller:** So I’ll take a note of this, and I’ll inform one of the project managers to give you a call back after five o’clock.
**Lead:** Yeah, that’ll work.
**Phone Staffer Caller:** Okay, thank you so much and stay safe.
**Lead:** Okay, thanks. Bye-bye.
**Phone Staffer Caller:** Okay, bye.
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All the required private information has been redacted for privacy.