Type: Roofing
Lead Grade: B
Name: James (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Odessa
Ai Transcript:
“`
**Phone Staffer Caller:** Hello.
**Lead:** Hi.
**Phone Staffer Caller:** Is this? Hello. Is this Raines?
**Lead:** Who is this?
**Phone Staffer Caller:** Hi, Raines, by the way, my name is Jona. I’m with [Redacted]. We’re actually calling the area after the recent hail storm to check if you were affected.
**Lead:** Yeah, I had an inspector come out and look at my roof.
**Phone Staffer Caller:** Oh, is there any damages on your roof, James?
**Lead:** There’s some damage. I have a shop out back. It’s a metal building that kind of got some damage, but no, he said that there wasn’t enough to file a claim on my roof. No, I didn’t sign any paperwork or anything.
**Phone Staffer Caller:** Okay. Because you know what, James, we actually offer free inspections to verify any damage is. And of course, we can also provide a free quote to ensure you get the best possible deal. Would that be OK with you?
**Lead:** Alright.
**Phone Staffer Caller:** That’s actually perfect. James, this is at 1613 [Redacted] Drive, correct?
**Lead:** Yes.
**Phone Staffer Caller:** Alright. And you’re James [Redacted], right?
**Lead:** Yes.
**Phone Staffer Caller:** And is this the best call back number to give you a call back, the 1-(redacted)-1001?
**Lead:** Yes.
**Phone Staffer Caller:** Do you have any time frame for us to give you a call?
**Lead:** Just in the afternoons, around 4 or 5, something like that.
**Phone Staffer Caller:** Afternoon? 4 or 5?
**Lead:** OK.
**Phone Staffer Caller:** And do you have an email address?
**Lead:** Yeah, it’s ben, B-E-N dot [Redacted], N-O-L-A-N-D, the number nine, at Gmail.com.
**Phone Staffer Caller:** Perfect. Thank you so much. You mentioned that you haven’t filed insurance yet?
**Lead:** Right.
**Phone Staffer Caller:** OK, and for this one, James, what we’re going to do is I can have a project manager give you a call to set up a time and date to come by, and also note any damages, and work with you to get applicable insurance coverage.
**Lead:** OK.
**Phone Staffer Caller:** Alright, thank you so much for your time, James. You have a wonderful day.
**Lead:** Alright, thank you.
**Phone Staffer Caller:** Thank you. Bye-bye.
“`