Type: Roofing
Lead Grade: B
Name: Jason (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Odessa
Intro:
At Phone Staffer, we’re dedicated to helping home service companies generate more leads through cold calling strategies. In this transcript, we successfully reached out to a homeowner in Odessa, Texas, scheduling a free roof inspection after a recent hailstorm. The homeowner expressed interest in having their roof evaluated, as well as potential hail damage to their vehicles. This call demonstrates how outbound lead generation, such as cold calling, can be crucial in connecting home service businesses with potential clients. If you’re looking for an effective way to boost your home service lead generation or need outbound efforts to secure more leads, cold calling can be a highly effective solution.
Below is the redacted information from the call to maintain privacy:
Ai Transcript:
**Phone Staffer Caller:** Hi. Is this Jason?
**Lead:** No, this is his wife. Can I help you?
**Phone Staffer Caller:** Oh, yes ma’am. Well Dexter here from (redacted). Are you still on Ferris Circle?
**Lead:** I’m sorry?
**Phone Staffer Caller:** Are you still on Ferris Circle in Odessa, Texas?
**Lead:** Who is this?
**Phone Staffer Caller:** Dexter from (redacted). Someone inspected your roof?
**Lead:** I’m not sure … my husband was actually talking about that so I think we were up for inspection.
**Phone Staffer Caller:** Oh, I see. Well, actually ma’am we are offering as well like free inspection to verify any damage to your roof after the recent storm.
**Lead:** Oh from (redacted)! You’re calling for (redacted)?
**Phone Staffer Caller:** No, (redacted). So, we are helping you out to check the damages of your roof and to get the insurance claim approval so that we can be able to make sure that we can replace your roof without paying anything for the insurance. So, I can book an appointment right now for someone to come out.
**Lead:** Actually, we are heading out of town.
**Phone Staffer Caller:** Oh. Well, no problem. We can go ahead and set this one for the available time that you’ve got. May I know when you would be available?
**Lead:** We can do it next week sometime.
**Phone Staffer Caller:** Alright, no problem. We can go ahead and do that. I believe your best callback number is the same number what we dialed. Is that correct?
**Lead:** Uh, yeah that’s fine. The 3-1-1-6, is that correct?
**Lead:** Uh hum.
**Phone Staffer Caller:** Alright, great. Can I have your name, ma’am?
**Lead:** Uh Anna.
**Phone Staffer Caller:** Anna? Alright, the same last name right? Uh (redacted)?
**Lead:** Yes.
**Phone Staffer Caller:** Is that correct?
**Lead:** Yes.
**Phone Staffer Caller:** Gotcha. So, your address is (redacted), there’s a circle, is that correct?
**Lead:** Yes.
**Phone Staffer Caller:** Alright, got it. If I may ask, someone will be checking out the roof that you’ve got, right? Did you file an insurance claim already for that?
**Lead:** Um no, so. Why are y’all calling like, did somebody make a claim? I’m not understanding.
**Phone Staffer Caller:** I know, I’m just checking about that in that way we be able to take note of everything so that at least we be able to help you like, to file a claim to the insurance to get your roof fixed as to why we need to ask this information, okay?
**Lead:** So, just to.
**Phone Staffer Caller:** Go ahead.
**Lead:** Go ahead.
**Phone Staffer Caller:** I’m just not understanding, like, why you need to do an inspection?
**Phone Staffer Caller:** Well, we are offering like free inspection after the recent storm. So you mentioned you got damaged right?
**Lead:** Okay.
**Phone Staffer Caller:** So we are looking at. That is correct.
**Lead:** Okay.
**Phone Staffer Caller:** Got you. So, there’s nothing for you to worry. No, no, we we are helping the people out there in the area in order for us to make sure that they can get the approval for filing the insurance claim, so that this everything will be fine there.
**Lead:** Okay.
**Phone Staffer Caller:** Okay. Got you. If I ask how old is your roof?
**Lead:** Um, I think they had just replaced it when