Type: Roofing
Lead Grade: B
Name: Heather (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Thornton
Intro:
At Phone Staffer, we specialize in helping home service companies get more leads through outbound cold calling efforts. In the following redacted transcript, we connected with a homeowner in Torreyton, Colorado, to discuss a free roof inspection following a hailstorm in the area. The homeowner expressed interest in our offer after seeing their neighbors receive new roofs. By scheduling a free inspection, this call demonstrates the effectiveness of cold calling for leads in the home service industry, particularly when dealing with storm-related damage. Cold calling remains an excellent tool for home service lead generation. Below is the redacted information from the conversation to maintain privacy.
Ai Transcript:
**Phone Staffer Caller:**
Hi, is this Heather?
**Lead:**
No, it isn’t, who’s this?
**Phone Staffer Caller:**
Oh, uh, hi sir. Well, Dexter here from (redacted). Are you still on Elmore?
**Lead:**
You’re from where?
**Phone Staffer Caller:**
(redacted). Like, I mean (redacted).
**Lead:**
Oh.
**Phone Staffer Caller:**
Yes sir. So, we’re trying to reach out to the area, helping out to get a roof replacement available.
**Lead:**
When was the last time? Well, hold on a second. I’ve had people across the street from me have new roofs put on, all up and down both sides of me they’re getting new roofs. But I had a roof put on about 9-10 years ago. And, well it looks good to me from the street, but I’m not an expert. You know?
**Phone Staffer Caller:**
Yes, that is correct. So, if you could come out and inspect it, I’d appreciate it.
**Lead:**
All right, it’s nice to hear that!
**Phone Staffer Caller:**
Yeah, no problem. We can go ahead and send someone out there. Since we are offering free inspection… We can check the available schedule from our Project Manager, so that we can go ahead and set this one up for you. OK! Can I have your first name?
**Lead:**
Army.
**Phone Staffer Caller:**
Can I have your complete name, sir?
**Lead:**
Larry (redacted).
**Phone Staffer Caller:**
Larry, is that correct?
**Lead:**
Yes. Larry.
**Phone Staffer Caller:**
Okay, got it. So that’s L-A-R-R-Y, is that right?
**Lead:**
Right.
**Phone Staffer Caller:**
Got it. Uh, the same number what we can or uh the municipal back number you’ve got, is that correct?
**Lead:**
Three. Well my house phone’s (redacted). But what’s the name of your country—I mean, company, cause if I don’t recognize your number, I won’t answer the phone.
**Phone Staffer Caller:**
Uh, yeah, sorry. So that’s (redacted).
**Lead:**
All right, let me write that down. Uh, just to verify, your address here is (redacted), is that right?
**Lead:**
Right.
**Phone Staffer Caller:**
All right, in Torreyton, Colorado. And your active email, where can we send the confirmation of your appointment, uh Larry?
**Lead:**
I don’t own a computer. I don’t mess with them. I can live my life without them.
**Phone Staffer Caller:**
I understand, no problem at all, no pressure. What’s the name of your company?
**Lead:**
(redacted). And then Hale? Hale?
**Phone Staffer Caller:**
Inspection.
**Lead:**
Inspection.
**Phone Staffer Caller:**
Yes, that’s correct. Um, Larry? And then number again? As you can see there, the caller ID number, that’s our number.
**Lead:**
Well, no. Even my house phone’s twenty-some years old. So what’s your number?
**Phone Staffer Caller:**
I’m sorry. Uh, well, uh, we may not be able to give you the phone number that we’ve got, Larry?
**Lead:**
Okay, I’ll be waiting for (redacted).
**Phone Staffer Caller:**
Got it. But Larry, I just wanted to ask you about this? Was there any, uh, you mentioned as well that the roof of your neighbor’s has been fixed, uh, after the recent storm? Is that correct?
**Lead:**
Well, I don’t know when they had their