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Cold Calling

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Type:
Lead Grade: C
Name: James (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in generating leads for home service companies through cold calling and outbound lead generation. In this transcript, we contacted a homeowner in (location of transcript) to pre-estimate power washing for the exterior of the house, including siding and driveway. The lead scheduled an appointment for March 9 between 12 and 2 p.m., with the estimator to follow up 15–30 minutes prior. The homeowner noted the last power wash was two years ago and highlighted siding as the area to address. This is a power washing lead, but would also work well for roofing companies in (location of transcript). For those pursuing home service lead generation and outbound marketing for home service companies, this call demonstrates how cold calling for leads can help you get more leads and booked estimates.

Ai Transcript:

Phone Staffer Caller: Hello, James. Hello. Yes, hi. Camille here with (redacted). So, this is a phone call for Powerwashing. Do you have 30 seconds of your time to see if I can help? For Powerwashing? That’s for the exterior of the house, patio, driveway. This is just a pre-estimate. No obligation and other charges. You can give me an estimate on Powerwashing the house.

Lead: Yeah, sure.

Phone Staffer Caller: So, when will you be available? Because we have a schedule. We have a schedule. It will be on March 9th. How is that?

Lead: March 9th? Yes. We have a date on March 9th. Okay. If it’s going to be later on in the day, if it’s going to be after 12 o’clock. We actually have a daytime schedule between 8 to 10, 10 to 12 and afternoon schedule would be 12 to 2 p.m. 12 to 2 p.m. would be good.

Lead: Okay, perfect. So, that will be for Monday, March 9th between 12 to 2 p.m.

Phone Staffer Caller: Okay, so let me just ask you, when was the last time you had your house powerwashed? It was two years ago. Two years ago. All right.

Lead: And also, do you have any specific area of the house that needs powerwashing? Not really. Is it the siding, garage? No, I don’t have a garage. So, all of it is vinyl siding. Siding. I guess the rear would need it more so than anywhere else. Okay, so I’ll just take note that it’s the siding. Yes.

Phone Staffer Caller: Okay. So, I just need your email address where we can send a confirmation and a copy of the schedule. Now, what are your rates? Approximately $200 to $250, but no problem because that will be discussed to you by the estimator. Okay? I’ll refer you to text me and then to email me.

Lead: Okay, so you don’t have an email address, right? No.

Phone Staffer Caller: Okay, I’ll take note of that. So, the last four digits, you’re James (redacted), right? That’s your full name?

Lead: Correct.

Phone Staffer Caller: Okay, and your phone number is ending in (redacted), right?

Lead: Correct.

Phone Staffer Caller: Okay, so for the edges, that is at (redacted). Is that correct? Do you have the information?

Lead: Okay, great.

Phone Staffer Caller: So, for this one, the schedule will be on Monday, March 9. That will be between 12 to 2 p.m. So, the estimator will contact you 15 to 30 minutes prior to the schedule. Okay?

Lead: And also, I have noted here that you have your house power washed two years ago, right? And the specific area would be siding, right?

Phone Staffer Caller: Correct. Okay, great. So, I think I can. What company are you with? (redacted).

Lead: All right. What is it? Spell that for me. Okay, that’s R for Richard, S for Sam. Powerwashing. Yes, that’s correct. That’s for the. I’m sorry. What is your address? Where are you out of? Oh, address would be still the same. (redacted). Sorry. Okay. (redacted). Okay. So, I think I got all what I need. Is there anything else on your end? Yes, (redacted), your street address. Oh, that you can check or visit our website. Okay. I’ll tell you the complete. Hello. Are you still there? I’m here. I’m here. Yeah. Yeah. Okay. So, you can visit our website. You just have to type in (redacted). Okay, we’ll do it. Okay. So, yeah, I think I got. I think we’re good now. Okay. All right. So, thank you so much for your time. Our estimator will contact you on 15 to 30 minutes prior to the schedule. Okay. Sounds good. Thank you so much, James. You have a great day. Okay. Okay. Bye-bye. Okay. Bye-bye.