Type:
Lead Grade: C
Name: Antoinette (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation and outbound marketing for service providers through cold calling. In this transcript, we connected with a homeowner in Raleigh, North Carolina to discuss a pre-estimate for power washing and to schedule an estimator visit. The conversation covered potential cleaning needs for the back patio and driveway, a rough pricing range, and the no-contract, no-obligation nature of proceeding with an estimator. This is a solid example of cold calling for leads in the home services space and shows how outbound lead generation can turn inquiries into booked appointments for a power washing project. While the focus is power washing, the same approach would work well for roofing companies in Raleigh, North Carolina. All sensitive details have been redacted to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hello this is Antoinette.
Phone Staffer Caller: I’m Quinn speaking.
Prospect: Yes, hi Antoinette, Gamina here with (redacted).
Prospect: So we’ll be doing I’m sorry, I didn’t hear that. What was that?
Phone Staffer Caller: Yes, Gamina here with (redacted).
Phone Staffer Caller: So we’ll be doing some Powerwashing work at Raleigh.
Phone Staffer Caller: And I’d like to check if you’re going to be interested in a pre-estimate.
Prospect: Sure.
Phone Staffer Caller: Okay, great. So we have a schedule Antoinette on Monday.
Phone Staffer Caller: That will be on the 23rd. Are you available on that day?
Prospect: No, I won’t be.
Phone Staffer Caller: What day will you be available? Because we have weekdays starting on Monday, Tuesday, Wednesday.
Prospect: So I, the following week, I will be available outside of Tuesday. But next week, I’m not available.
Prospect: Following week on Tuesday, 24th?
Prospect: Well, Tuesday is the only day that I’m not available the 31st. But that week, I will be available.
Phone Staffer Caller: But what’s the cost before we get into all that?
Prospect: I don’t have a lot of free time right now.
Phone Staffer Caller: Okay, that will be discussed to you by the estimator. But probably, approximately $200 to $250.
Prospect: I have someone that does it for less.
Prospect: No, thank you.
Phone Staffer Caller: Okay, no worries. Thank you.
Phone Staffer Caller: Okay, bye.
Prospect: Hello?
Prospect: Yes, you can, I’m okay.
Phone Staffer Caller: Okay, just take note that this has no contract and obligation.
Prospect: I don’t have a contract or obligation now.
Phone Staffer Caller: If it’s $200, then I have someone that does it for less.
Prospect: It really depends because the estimator will still speak to you about it.
Phone Staffer Caller: Okay, so they want to come over and see.
Prospect: That’s fine.
Phone Staffer Caller: So we have a schedule on Tuesday. You’re not available on Tuesday?
Prospect: This Tuesday? I mean, next Tuesday coming up? Tuesday, yeah, 24th.
Phone Staffer Caller: Are you available on 24th?
Prospect: No, next week I’m not available at all.
Prospect: The following week, I have pretty much open availability except for the 31st.
Prospect: Except for the 31st.
Phone Staffer Caller: So how about on the 26th or 27th, Friday?
Prospect: No, that’s next week, correct?
Prospect: Yes, that’s next week. So next week, I am not available during the week at all.
Phone Staffer Caller: Oh, okay, okay, no worries.
Phone Staffer Caller: How about on April 1st?
Prospect: Yes, I can be available.
Phone Staffer Caller: Okay, so we have a schedule on April 1st. That will be 9 to 10.30, 10.30 to 12, 12 to 1.30, 1.30 to 3, and 3 to 4.
Prospect: Let’s do 1.30 to 3.
Prospect: 1.30 to 3.
Phone Staffer Caller: Okay, hold on.
Phone Staffer Caller: So that will be April 1st, 1.30 to 3, and that’s on Wednesday, okay?
Prospect: All right.
Prospect: All right, so I’ll just need to check.
Phone Staffer Caller: When was the last time you had your house power washed?
Prospect: Sometime last spring.
Prospect: Last year? Yeah, maybe in June, I believe, June or July.
Phone Staffer Caller: Okay, and may I know what specific area of the house needs power washing? Is it the gutters, drivers?
Prospect: I honestly have not paid attention, but I know, like, the back patio and maybe the house, and driveway, potentially, but I haven’t really looked.
Phone Staffer Caller: Okay, so I’ll just take note, back patio and the driveway.
Phone Staffer Caller: Maybe just take a look at the house and let me know what they, like, if it looks terrible, then obviously it would need to be done.
Phone Staffer Caller: And also, yeah, your full name is Antoinette Redacted, is that correct?
Prospect: Uh-huh.
Phone Staffer Caller: Okay, so your number is ending in (redacted), correct?
Prospect: Yes.
Phone Staffer Caller: Okay, and your address is at (redacted). That’s correct.
Prospect: That’s correct.
Phone Staffer Caller: Okay, so one more thing. Do you have an email address where we can send the information to?
Prospect: (redacted).
Prospect: (redacted).
Phone Staffer Caller: All right, so let me repeat that, okay?
Prospect: It’s (redacted) for Richard, P for Paul, D for Delta, W for whale, O for Oscar, D for Delta, and then it’s side S for Sam, I for India, D for Delta, E for Edward at gmail.com.
Prospect: Is that correct?
Prospect: Yeah. (redacted)
Phone Staffer Caller: Okay, thank you so much, Antoinette.
Phone Staffer Caller: So the estimator will contact, just to confirm, your schedule will be.
Prospect: This call is taking so long, I’m sorry.
Prospect: I had a work call.
Phone Staffer Caller: Oh, yeah, sure.
Phone Staffer Caller: Just to confirm, that’s on April 1st, 130 to 3, Wednesday.
Phone Staffer Caller: The estimator will contact you.
Prospect: Okay, thank you. Bye.