Type:
Lead Grade: C
Name: Joevin (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in cold calling for leads and home service lead generation. In this transcript, we reached out to a homeowner in (location of transcript) to discuss a power washing project and schedule a free exterior estimate. The caller offered options for an on-site estimate or a phone/email estimate if an in-person visit wasn’t convenient, and the conversation culminated in arranging a follow-up call. This is a power washing lead, but would also work well for roofing companies in (location of transcript).
If you’re looking to improve your outbound marketing for home service companies or to get more leads for roofing companies, this example showcases how cold calling for leads can generate genuine interest and booked appointments. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello.
Lead: Hello Joven. Yes, speaking.
Phone Staffer Caller: Oh, hi there. Good to see you. This is Rica for (redacted).
Lead: No, sorry actually. I’m not interested.
Phone Staffer Caller: Okay. So I know you called me before. But right now I’m not.
Lead: Yeah. Yeah. I’m not interested. Okay.
Phone Staffer Caller: All right. My project manager just asked me to call you. He just heard that you’re interested in getting the services in March, right? That’s why he just asked me to call you back if you will be just interested for the estimate for the moment, not for the service.
Lead: Okay. That’s the purpose of why he wants me to call you again.
Phone Staffer Caller: Okay, but you know, they can actually send it to me, right? I mean, they can send the estimate through email, right?
Lead: Yes, I’ve told him also about your suggestion of sending the email and he just wants to make a suggestion if you want. He can give the estimate via phone if you will not be available for the in-person visit.
Phone Staffer Caller: Okay, if you will not be available looking for the visit by our estimator, he can give you the estimate via phone. So just call for 10 to 15 minutes and he’ll be able to discuss for you. Okay, some recommendations that might be helpful as well and identify areas.
Lead: Okay. That might need more attention regarding power washing. But I’m right now I’m busy actually. Okay. So probably some other time.
Phone Staffer Caller: Yes.
Lead: Can we set an appointment for you on the 27th? That will be Friday of next week.
Phone Staffer Caller: Okay.
Lead: And can the estimator call you between 9 and 11 a.m. then?
Phone Staffer Caller: Okay. Okay.
Lead: And just to confirm, sir, just to confirm, your full name is Joven Redacted, right?
Phone Staffer Caller: Right. Right. Right.
Lead: This is the best phone number where the estimator can call you. It is (redacted).
Phone Staffer Caller: And the address for the estimate is (redacted).
Lead: Yes. Yes.
Phone Staffer Caller: Okay. Thank you. And may I ask what part of your property would you like to have an estimate over the phone?
Lead: No, I mean, I just want to see actually how much it will cost for the outside power wash. Okay. Okay.
Phone Staffer Caller: Thank you. Joven, is it the front yard, the back yard, the whole house?
Lead: Yeah, yeah. I mean, the full house. I mean, the whole house.
Phone Staffer Caller: And one last question.
Lead: Okay.
Phone Staffer Caller: When was the last power wash or did you hire someone to do it for you? It was actually like two, three years back. And did you hire someone then? Yes. Yes. Yes.
Lead: Okay. Perfect. And can I have your email address before we end the call to send the confirmation of your appointment virtually?
Phone Staffer Caller: Email address: (redacted).
Lead: So much of your time. Just wait for the call of our estimator on the 27th between 11 and 1 p.m. for your free estimate. Okay.
Phone Staffer Caller: No worry. Don’t message before they call just to make sure that you’re ready.
Lead: Thank you so much, Mr Redacted. Thank you. Thank you. Bye.