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Cold Calling

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Type:
Lead Grade: C
Name: Dawn (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

We cold called homeowners in Fountain Inn, South Carolina to generate leads for our clients. In this transcript, we reached out to a homeowner to offer a free exterior power washing estimate while we were in the area. The homeowner asked for pricing to clean a single side of the house, and the caller explained that pricing depends on the size of the area and that our estimator would drop by to discuss details and provide a quote. They scheduled for Tuesday, March 31, between 8 and 10 a.m., with the estimator to call beforehand. This is a solid example of how cold calling for leads can help home service companies like power washing services book estimates and grow business. It would also work well for roofing companies in Fountain Inn, South Carolina.

If you’re looking to improve your home service lead generation or outbound efforts to get more leads for your company, this approach demonstrates an effective strategy. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hello is this Dawn?
Prospect: Yeah. Hi Dawn, good afternoon. This is Irene with (redacted). I am just reaching out, yes, I’m just reaching out to you because we will be doing some power washing work around (redacted) starting next week and we’re just wondering if we can also help you freshen up your home by giving you a free estimate for exterior power washing while we are in the area. No obligation at all.
Prospect: How much would it cost to have just one side wash? I don’t need the whole house, I just need one side where the green is.
Phone Staffer Caller: Oh okay, in regards to the price actually Dawn, that depends on the size of that side area of your house. That’s the reason why we’ll let our estimator drop by while we are there so that he can assist it for you and he will be the one to discuss the details including the pricing.
Phone Staffer Caller: The good thing is you don’t have to pay anything yet.
Prospect: Are you available on Friday? How early on Friday because I have to work at 12.
Phone Staffer Caller: Oh we are available between 8 to 10 in the morning on Friday. Will that work?
Prospect: Yeah I’m trying to plan my sleep because I get off my other job at 730 in the morning I have to get up at a certain time.
Phone Staffer Caller: Okay. Yeah I’m very limited on sleep. I work two jobs and I get less than an hour maybe two hours of sleep. I’m very rarely home. As a matter of fact I’m getting regular on my other job right now.
Prospect: I understand, I too, I work with two jobs as well. I understand that. We can work with your schedule. We are there also next week. What’s due for next week? I guess the best day will be Tuesday. If you have anything on Tuesday.
Phone Staffer Caller: Yeah we are available on Tuesday between 8 to 10 or afternoon would work for you.
Prospect: Let’s go for 8 to 10 on Tuesday.
Phone Staffer Caller: Okay thank you so much Dawn.
Prospect: Yes let me set this up. That’s March 31st between 8 to 10 on Tuesday and aside from this side part of your house what else would you like to be estimated? That’s pretty much it. That’s the side that I’m I’m always scrubbing.
Phone Staffer Caller: Okay and it’s still green right?
Prospect: Well I got it cleared off for a little bit since like every two years comes back and I want to tear up the ground to concrete it on so I’ll eliminate that. But if I get someone to get it down I’m going to concrete the whole side of it.
Phone Staffer Caller: Okay. I’d love to help you. Yeah. Okay yeah so yeah so let me go ahead and set that up here. Dawn before I set this up by the way I’ll just confirm some details with you just a quick confirmation.
Prospect: Your last name is Redacted correct? Yes that is correct.
Phone Staffer Caller: And is this your best call back number ending in (redacted) that we can reach before we come?
Prospect: Okay and the address that’s in (redacted) Fountain Inn, South Carolina 29644. Is this right?
Phone Staffer Caller: Yes that is correct.
Prospect: I’d love also to send your company details with your confirmation for your appointments for you to check out. What’s the best email where we can send it to?
Phone Staffer Caller: (redacted)
Prospect: Okay thank you so much. That’s your full name Dawn Redacted and then Redacted that Redacted number (redacted) at (redacted). That is correct.
Phone Staffer Caller: Okay thank you. May I know by the way when was this side part of your house was power washed if you still remember?
Prospect: Last year by myself.
Phone Staffer Caller: Okay thank you so much. And if ever you agree with everything with our estimator how soon are you planning to have this side part power washed? If it’s reasonable right away.
Prospect: Oh perfect let me take note of that. Yeah I’m trying to budget as much as I can because I got to get the air-conditioned fixed I got to get the air ducts cleaned out and that’s one of the other things on my checklist and get a lawn mower. I have a lot to do this year because my lawn mower got stolen.
Phone Staffer Caller: Oh yeah a lot of things to be done.
Prospect: Okay no worries we’ll be more than happy to help you with that estimate.
Phone Staffer Caller: Okay so yes will you be the one by the way to walk us through while we are there like 15 minutes of your free time? That would be only me.
Prospect: Thank you so much. Sounds good. That’s okay.
Phone Staffer Caller: Yeah so I’ll book you in on Tuesday this is March 31st between 8 to 10 in the morning. Just keep your line open our estimator is James he will call you before we come to make sure you are available. Sounds good?
Prospect: Sounds great. Thank you so much and have a great day ahead.
Phone Staffer Caller: I will.
Prospect: Bye bye. See you next week. Goodbye.