Type:
Lead Grade: C
Name: Cellisa (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Cold Calling for leads (in Simpsonville, SC) is at the core of how Phone Staffer drives home service lead generation. In this transcript, we reached out to a homeowner in Simpsonville, SC to generate a power washing lead, offering a no-obligation free exterior estimate for the driveway, porch, and siding. The prospect indicated interest but noted they already own a power washer and asked for pricing to compare, with an appointment window arranged. All identifying details are redacted to protect privacy. This is a power washing lead, but the same outbound approach would work well for roofing companies in Simpsonville, SC as well.
Ai Transcript:
Phone Staffer Caller: Hello?
Phone Staffer Caller: Hi, is this Cellisa?
Phone Staffer Caller: It is.
Phone Staffer Caller: Thank you Cellisa.
Phone Staffer Caller: This is Irene with (redacted).
Phone Staffer Caller: I’m just reaching out.
Phone Staffer Caller: Oh, you’re welcome.
Phone Staffer Caller: Sorry.
Phone Staffer Caller: Oh yeah, no worries.
Phone Staffer Caller: I’m with (redacted).
Phone Staffer Caller: We powerwash like driveways, sidings, roof, anything from the outside parts of the houses.
Phone Staffer Caller: And we will be doing some powerwashing work around Simpsonville starting next week.
Phone Staffer Caller: And while we are there, we just want to know Cellisa if we can also drop by to give you a free estimate for exterior powerwashing.
Phone Staffer Caller: If you guys are ever planning for it.
Phone Staffer Caller: No obligation at all.
Phone Staffer Caller: Just a free code.
Prospect: Well, I have a powerwasher.
Prospect: I’m not really in the mood to do it.
Prospect: So if you want to come by and I hear your price, but if it’s too expensive, I have one.
Prospect: So you may not want to waste your time.
Prospect: I understand.
Prospect: No worries.
Prospect: While we are in the area, we can just give you the free code.
Prospect: At least you have the information handy.
Prospect: Whenever you need a service, that’s the time we can go ahead and move forward.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Are you available on Friday between 8 to 10 for us to drop by?
Prospect: Next Friday.
Prospect: Yes, this Friday.
Prospect: It’ll definitely have to be after 12.
Prospect: Oh, okay.
Phone Staffer Caller: If that’s the case, we can do it next week then.
Phone Staffer Caller: What day are you available next week?
Phone Staffer Caller: Monday would work?
Phone Staffer Caller: It’s going to always be after 12.
Phone Staffer Caller: Okay.
Phone Staffer Caller: I can set you up on Monday between 12 to 2.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Let’s do one Monday.
Phone Staffer Caller: Oh, okay.
Phone Staffer Caller: Thank you so much.
Phone Staffer Caller: I’ll set that up.
Phone Staffer Caller: Or would that be okay to set you up between 2 to 4 instead to make sure you are available?
Prospect: Yes.
Prospect: Between 2 and 4 on Monday.
Prospect: Yes.
Phone Staffer Caller: And what specific areas outside your house that you need attention for power washing?
Prospect: So Salisha, we can give you the estimate.
Prospect: The driveway for sure.
Prospect: I might do that even if I don’t do the house.
Prospect: But the house needs it, but I have to see what the cost would be for that.
Prospect: Okay.
Prospect: So the driveway and the porch.
Prospect: So the driveway and the house.
Prospect: I have a small porch and I have some stains on the porch.
Prospect: I gotcha.
Prospect: I’ll take note of that.
Prospect: And when was the last time this area was power washed, if you still remember by the way?
Prospect: Probably last year.
Prospect: My uncle did it.
Prospect: He didn’t do a very good job.
Prospect: No worries.
Prospect: It seems that this area needs a thorough cleaning already.
Prospect: Don’t worry.
Prospect: I can take note of that.
Phone Staffer Caller: Okay.
Phone Staffer Caller: And I just wanted to confirm some details before I set this up.
Phone Staffer Caller: So Salisha, your last name is (redacted), correct?
Prospect: Yes.
Phone Staffer Caller: And this is the best call number ending in (redacted) that we can reach you before we come?
Prospect: Yes.
Phone Staffer Caller: Okay. Thank you.
Phone Staffer Caller: And the address just to confirm that in (redacted), Simpsonville, South Carolina 29680. Correct?
Prospect: That’s it.
Prospect: Yes.
Phone Staffer Caller: Okay. Thank you.
Phone Staffer Caller: I’d love to send you our company details for you to check out and your confirmation for your appointment.
Phone Staffer Caller: What’s the best email where we can send it to?
Prospect: (redacted).
Phone Staffer Caller: Perfect.
Phone Staffer Caller: That’s your full name, Salisha.
Phone Staffer Caller: That’s C-E-L-L-I-S-A.
Phone Staffer Caller: Correct for Salisha?
Prospect: Yes.
Phone Staffer Caller: And then (redacted).
Prospect: That’s it.
Phone Staffer Caller: Okay. Thank you.
Phone Staffer Caller: And Salisha, one last thing.
Phone Staffer Caller: Where will you be sending that? Because I want to take a look at it.
Prospect: Yeah, we will be sending it right away after we submit the appointment.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Or, yeah, no worries.
Phone Staffer Caller: We will be receiving that before we come on Monday, though.
Phone Staffer Caller: Okay?
Prospect: Okay.
Phone Staffer Caller: Sure.
Phone Staffer Caller: Okay. Thank you.
Phone Staffer Caller: And one last thing.
Phone Staffer Caller: Will you be the one to assist our estimator when we come like 10 to 15 minutes of your fee time on Monday?
Prospect: Yes.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Gotcha.
Phone Staffer Caller: Thank you so much.
Phone Staffer Caller: I’ll take note of that.
Phone Staffer Caller: And if ever you agree with everything with our estimators, Salisha, how soon are you looking to have this house power wash, by the way?
Prospect: Probably within two weeks.
Phone Staffer Caller: Okay.
Phone Staffer Caller: I’ll take note of that as well.
Prospect: Thanks so much.
Phone Staffer Caller: So, yeah, I have booked in right now on Monday.
Phone Staffer Caller: This is March 20th between 2 to 4 p.m.
Phone Staffer Caller: Our estimator is James, and he will be the one to call you before we come.
Phone Staffer Caller: Okay?
Phone Staffer Caller: To make sure you are available.
Phone Staffer Caller: Okay.
Phone Staffer Caller: You said March what?
Phone Staffer Caller: March 20th?
Prospect: Yes.
Phone Staffer Caller: No, it’s 30th.
Prospect: Okay.
Phone Staffer Caller: Okay.
Phone Staffer Caller: That’s next week.
Phone Staffer Caller: That’s next week, Monday.
Phone Staffer Caller: Yeah.
Phone Staffer Caller: So, this is just a free code.
Phone Staffer Caller: No obligation at all.
Phone Staffer Caller: We’ll just come out to see what you have and clear it up for you.
Phone Staffer Caller: Okay?
Prospect: Sounds good?
Phone Staffer Caller: Okay.
Prospect: Thank you so much.
Phone Staffer Caller: I’ll see you Monday.
Phone Staffer Caller: Thank you and have a great day ahead.
Phone Staffer Caller: Goodbye.
Prospect: Thank you.
Prospect: Bye bye.