Type:
Lead Grade: C
Name: Albert (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation through cold calling for leads. In this transcript, we reached out to a homeowner in Northbrook, IL to schedule a free estimate for pressure washing the house exterior. The homeowner expressed interest in a professional finish and discussed areas such as gutters, windows, siding, and the driveway. This is a power washing lead, but would also work well for roofing companies in Northbrook, IL.
If you’re looking to improve your home service lead generation, or need help with outbound efforts to get more leads for your company, this example demonstrates how a targeted cold call can generate interest and set up a follow-up estimate. Below is the redacted information from the call to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Yeah, go, yeah.
Phone Staffer Caller: Hi there, this is Rika of (redacted).
Phone Staffer Caller: The reason why I called is to inform you that our project manager, OK, will give you a free new application estimate for pressure washing your house exterior.
Phone Staffer Caller: And this will be done by a phone call.
Phone Staffer Caller: You don’t want to submit over the phone.
Phone Staffer Caller: Our project manager will just call you for 10 to 15 minutes.
Phone Staffer Caller: And it will be available then and they provide.
Phone Staffer Caller: They will provide you with a plan in place or whatever area you may want. Or pressure washing.
Phone Staffer Caller: But if you will be free next Monday, that will be the 13th.
Phone Staffer Caller: Can they call you between 1 and 3 PM?
Prospect: Actually, I do my own wash. Yes, I got a pressure washer. I do it my own.
Phone Staffer Caller: OK, we understand that most of the homeowners right now have their own equipment. But this is just an estimate, not the service yet.
Prospect: OK, I’ll need to know how much will it cost for a professional finish. Maybe in the near future, in two to three months from now, OK, hard to reach areas like roof gutters, delicate areas like window. OK, they can give you an estimate on that. That’s fine.
Phone Staffer Caller: Do you want the estimator then to call you if you want to save your time and energy, too?
Prospect: OK. I’ll estimate first. Then I’ll see how much they cost.
Prospect: Because I really do it every year myself. Windows and wash my house because I have a siding. Vinyl siding. And I do it.
Phone Staffer Caller: OK, so you’re up until we are in estimate, right?
Prospect: Yeah.
Phone Staffer Caller: OK, perfect. Will you be free on the 13th? That will be next Monday between 1 and 3 p.m.?
Prospect: Yeah, that’s fine. Can they call you?
Phone Staffer Caller: All right. Before 3 p.m. I’ll be fine. Before 3 p.m., OK, I’ll take note of that.
Prospect: And just to confirm here, OK, I have here your name, Albert (redacted), right?
Prospect: Yep.
Phone Staffer Caller: And this is the best phone number where the estimator can reach out to you, the one that I’m calling right now. It is (redacted).
Prospect: The property you want to have an estimate with is your (redacted).
Phone Staffer Caller: And this is in Northbrook, Illinois (redacted)
Prospect: Yes, OK.
Phone Staffer Caller: And may I just ask, OK, what part of the property would you like to have an estimate for pressure washing? Do you want your roof gutters? Do you want your windows, sidings, driveway?
Prospect: Well, let them – if they come over here, I’m going to tell them what I need.
Phone Staffer Caller: And so one thing I needed here is your e-mail address for us to send a confirmation of your appointment then. Can I have your e-mail address? (redacted)
Prospect: No, that’s not necessary. No, OK. That’s not necessary.
Phone Staffer Caller: So this is a mobile number? Just call me on my number. (redacted)
Prospect: Yeah.
Phone Staffer Caller: OK, we’ll just send to you, OK, the confirmation of your appointment via text. And don’t worry, the estimator will also call you – I mean message you before they call. OK, just to make sure that you are ready. OK, this is via phone call where the estimator will just give you the code over the phone and it’s up to you.
Phone Staffer Caller: OK, when would you like to schedule for them to show your place, all right?
Prospect: Yeah, OK.
Phone Staffer Caller: OK, just wait for their call again. Don’t forget that they will be next Monday between 1 and 3 p.m. But take note of it that you want to call OK before 3 p.m. All right. Before 3 p.m., yeah.
Prospect: OK, thank you.
Phone Staffer Caller: All right, thank you so much, Alfred.
Prospect: OK, hope you have a good day.
Phone Staffer Caller: Bye-bye.
Prospect: OK, bye-bye.