Type:
Lead Grade: C
Name: Patricia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we specialize in home service lead generation through cold calling for leads. In this transcript, we cold-called a homeowner in (your area) to generate a lead for power washing services. The homeowner requested an estimate for back siding on a condo and a small deck, and agreed to have an estimator visit to provide an accurate quote.
An appointment was scheduled, with the confirmation and follow-up handled via email and text. This is a power washing lead, but the approach would also work well for roofing companies and other home service providers in (location). All personal details have been redacted to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hello. Hello. Hi, good afternoon. Am I speaking with Patricia?
Prospect: Yes. Nice to meet you Patricia. This is Rochelle with (redacted). How are you?
Phone Staffer Caller: I’m good. I’m cooking dinner.
Prospect: Oh, okay. I see. Did I catch you in a bad time? Should I call you back?
Phone Staffer Caller: Yes. Unless you want to give me the real nitty gritty right now.
Prospect: How much is it?
Phone Staffer Caller: For us to provide you an accurate estimate as possible, what we can do is to give or assist one of our estimators around the area.
Prospect: What’s the average cost for a, I just need the back siding done and it’s a condo so there’s not much. And the deck.
Phone Staffer Caller: Back siding of the condo. And an 8 by 8, maybe a 10 by 10, I don’t know, deck.
Prospect: Okay, I got it.
Phone Staffer Caller: Yep.
Prospect: Just a question, Patricia, are you or would you be available tomorrow between 5 to 7 p.m. so our estimator can assess the area for you and he will give you the right or the accurate amount for that.
Prospect: Can you give me an estimate? I mean, just a guess. You must have an idea.
Phone Staffer Caller: Yeah, but usually the rate starts at $100, but for us to provide the accurate estimate as possible, what we can do is to get you scheduled with one of our estimator.
Phone Staffer Caller: Are you available tomorrow between 5 and 7 p.m.? That’s the dinner time. I guess around 7. Around 7 p.m., but we are only available up to 7 p.m., Patricia. How about on Friday between 3 and 5 p.m.? How does that sound?
Prospect: That’s better.
Phone Staffer Caller: Okay, so 3 to 5 p.m. it is on Friday, that’s 17th of April.
Prospect: If you add (redacted), is that correct?
Phone Staffer Caller: Yes.
Prospect: And the phone number to call you back is ending in (redacted). That’s the best phone number?
Phone Staffer Caller: Yes.
Prospect: Okay, and your last name is (redacted), correct?
Phone Staffer Caller: Right.
Prospect: Perfect. And by the way, Patricia, what’s the best email address where we can send you all the details regarding the quote and the confirmation of the schedule?
Phone Staffer Caller: (redacted)
Prospect: And one last question, Patricia. Can you still remember the last time you had your back-siding power washed?
Prospect: I didn’t do it last year. I did it the year before.
Prospect: Oh, okay. I see. Two years ago.
Prospect: We got everything that I needed here.
Phone Staffer Caller: We’ll be sending you an email and a text message for the confirmation of the appointment for this Friday, okay?
Prospect: It’s free for the estimate.
Phone Staffer Caller: What’s the name of the company?
Prospect: (redacted)
Phone Staffer Caller: The details will be sent to you via email as well, including the website.
Prospect: Okay.
Phone Staffer Caller: And will the name of the person coming be on there?
Prospect: It will be included in the email as well, Patricia, for the name of the estimator.
Phone Staffer Caller: Okay.
Prospect: All right. Thank you so much for answering the call, and we hope to see you on Friday.
Phone Staffer Caller: Okay. Thank you so much.
Prospect: Thank you.
Phone Staffer Caller: Bye-bye. Have a good night.
Prospect: Bye-bye.
Phone Staffer Caller: You too. Thank you.