Type:
Lead Grade: C
Name: Patricia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we specialize in cold calling for leads and home service lead generation. In this transcript, we reached out to a homeowner in (city), (state) to offer a free power washing estimate and to book an appointment with our project manager. The prospect expressed interest in exterior siding cleaning and driveway washing, and a morning time slot was tentatively reserved. This is a strong example of how outbound marketing for home service companies can turn conversations into booked estimates for power washing, and the approach would also work well for roofing companies in (city), (state). Note: private information has been redacted to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Yeah? Oh hi, good morning. Is this Patricia? Yes.
Phone Staffer Caller: Hi Patricia, my name is Gwen from (redacted). How are you today?
Prospect: Fine.
Phone Staffer Caller: Good to hear ma’am. I was just trying to call you because we’ll be at (redacted) starting next Monday and we’re offering a free estimate for Powerwashing.
Phone Staffer Caller: I was wondering if you guys are interested as well?
Phone Staffer Caller: You might want to hold off on that. Where I’m locating they’re just clearing land in preparation to build so those of us around there are not going to want to be washed yet because it’s going to be very dusty and dirty here.
Prospect: Oh, okay. That make sense?
Phone Staffer Caller: Oh yeah, that makes total sense. I appreciate you for letting me know Patricia.
Phone Staffer Caller: Actually it’s just going to be for the estimate so in case you need to hang on to that for future reference since you guys are planning on having your house washed after all the dust from what’s happening. Would you be open to that perhaps?
Prospect: I would be interested, yes.
Phone Staffer Caller: Yeah, awesome. Let me just check my calendar real quick.
Phone Staffer Caller: Okay. Would you be available maybe Friday next week on the 24th?
Prospect: I’m sorry, I’m sitting down and I need to get up.
Phone Staffer Caller: Get up there. Okay, take your time.
Prospect: Next Friday. Next Friday. I don’t have anything scheduled in the morning up until 11. Then I’m busy after that.
Phone Staffer Caller: Okay, okay. Well yeah, we do have between 8 a.m. and 10 a.m. It just takes like 10 to 15 minutes so if you’re open to the schedule it’s okay.
Prospect: I’d be interested in an estimate.
Phone Staffer Caller: Okay, awesome. That’s like 8 a.m. and 10 a.m., right?
Prospect: Yes.
Phone Staffer Caller: I’ll just put this in here. I’ll put that. And what’s the name of this company again?
Prospect: Yes, ma’am.
Phone Staffer Caller: It’s (redacted), like R for Romeo, S for Sam.
Phone Staffer Caller: I will be sending you more information about our company so you get to know us more.
Phone Staffer Caller: Do you have an email I can send it to?
Prospect: Yes. Yes, actually, (redacted). That’s a text.
Phone Staffer Caller: You can text it to me.
Prospect: Oh yeah, this (redacted) number received a text? Yeah, this number.
Phone Staffer Caller: I don’t want anything more to be provided, right?
Prospect: Correct.
Phone Staffer Caller: Okay, awesome. I will just send it to you via text then.
Phone Staffer Caller: I said yeah, I’ll go to the area if you’d like to get an estimate for like just the exterior siding or driveway.
Prospect: It’s exterior siding.
Phone Staffer Caller: Okay, and when was the last time you had your house power washed?
Prospect: Three years ago.
Phone Staffer Caller: Okay, thanks so much. I said yeah, just to confirm the location, you are located here at (redacted)? That’s correct. That’s correct.
Prospect: Okay, awesome. Thanks for confirming that for me.
Phone Staffer Caller: I see your last name here is (redacted). Is that correct as well? Patricia (redacted)?
Prospect: Correct.
Phone Staffer Caller: Awesome. I said yes, ma’am.
Phone Staffer Caller: Our project manager will be contacting you prior to the appointment to confirm everything.
Phone Staffer Caller: Okay. It’s going to be on April 24th between 8 and 10 a.m. to provide you with a free estimate for power washing your siding.
Phone Staffer Caller: Okay. Can I confirm? Would you be the one to assist our project manager while they’re there? You’d be able to walk them around the area?
Prospect: Yes.
Phone Staffer Caller: Okay, thank you so much for confirming, Patricia.
Phone Staffer Caller: I believe we’re all set here. I’m just going to book this in and send you the information shortly.
Phone Staffer Caller: Do you have any questions for me?
Prospect: No, not yet. I have had it power washed once. I know what’s involved. How much is it going to cost?
Phone Staffer Caller: Of course, it does depend. I would love to answer the question, but it does depend on the size of the area and, of course, how dirty it is. I actually leave that to the specialist, my estimator. I will be able to talk to them before the appointment if you want to confirm everything.
Prospect: No, that’s fine. I’ll meet with them Friday morning. That’ll be fine.
Phone Staffer Caller: Okay. Well, yeah, I really appreciate your time, Patricia. You take care, okay? God bless. You have a good day. Thank you. Thank you. Bye-bye.