Type:
Lead Grade: C
Name: Mary (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation through cold calling and outbound marketing. In this transcript, we connected with a homeowner in (location not disclosed) to generate a free estimate for power washing around a concrete pool area. The prospect was receptive and booked an appointment for Friday between 7am and 9am. This is a power washing lead, but would also work well for roofing companies in (location not disclosed). If you’re looking to improve your home service lead generation or scale outbound efforts to get more leads for your company, this example highlights how effective cold calling for leads can be. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Hello? Hello? Hi, is this Mary?
Prospect: Yeah.
Phone Staffer Caller: Hi Mary, this is Sharon with (redacted). I’m calling to see if you may be interested in getting free estimates.
Prospect: For what? For Powerwashing.
Phone Staffer Caller: We’ll be in your area this week working on free homes so I wanted to check if you’d like free codes while we’re already nearby.
Prospect: Sure, that would be fine.
Phone Staffer Caller: Alright, thank you. But anyway, let me just go ahead if scheduled you will be available on. Let me just get the calendar.
Prospect: You’ll be available on Friday.
Phone Staffer Caller: Yeah, what time? The slot is available at 7am to 9am and we have also in the afternoon at 1 to 3pm and 3 to 5pm.
Prospect: How about 9? 9am or 7am to 9?
Phone Staffer Caller: Yeah, that’s fine.
Prospect: Alright, okay.
Phone Staffer Caller: And are you still located in (redacted)? Is that correct?
Prospect: Yes.
Phone Staffer Caller: I’ll grab it for you and let me just confirm the date again. So, Friday, April 17. Give me a sec real quick.
Prospect: Okay, and let me just get some little details.
Phone Staffer Caller: Okay, and let me confirm your full name is Mary Redacted? Yes.
Prospect: Yes.
Phone Staffer Caller: Alright, and your full address is in (redacted)? Is that correct?
Prospect: Yes.
Phone Staffer Caller: And the best phone number ending in (redacted)?
Prospect: Yes.
Phone Staffer Caller: Correct.
Prospect: Alright, and how about your email address where we can send the information and your appointment? (redacted)
Phone Staffer Caller: This is all in small caps? Small, yeah.
Prospect: Okay, good. So, again, it’s (redacted). Is that correct?
Phone Staffer Caller: Yes.
Prospect: Okay.
Phone Staffer Caller: So by the way, let me just ask you, what areas are you looking to have your power wash?
Prospect: Well, we need to have around our swimming pool the concrete power wash.
Phone Staffer Caller: So, if they’re coming out and giving free estimates, I’d be glad to take advantage of seeing how much they charge to do it before we try to do it ourselves.
Prospect: Uh-huh, really.
Phone Staffer Caller: But in what particular area of your house needs the power washing?
Prospect: It’s the swimming pool outside.
Phone Staffer Caller: Oh, the swimming pool. The cement, it’s an underground pool, it’s cement around the pool.
Prospect: Uh-huh, it’s the cement around the pool.
Phone Staffer Caller: And what are other areas?
Prospect: No, that would be the only area.
Phone Staffer Caller: Uh-huh, it’s the only area.
Prospect: And how often do you usually clean this? Every couple of years, probably.
Phone Staffer Caller: So, it’s a really high time for you to clean it again.
Prospect: Yes.
Phone Staffer Caller: So, do you handle it yourself or do you have a professional?
Prospect: Well, we’ve been doing it ourselves, but we’re getting too old to do it.
Phone Staffer Caller: Yeah, so, yeah, we might try it again.
Prospect: Do you usually have a schedule? Like, for example, every, you do it a couple of years, but I mean, how often?
Prospect: No, we really don’t. We really don’t.
Prospect: All right.
Phone Staffer Caller: Okay.
Phone Staffer Caller: So, again, just to confirm your availability, are you available to assist our estimator for about 10 to 15 minutes?
Prospect: Yes.
Phone Staffer Caller: So, perfect. So, I think you’re all set.
Phone Staffer Caller: Again, let me just confirm, it is April 17 at between 7 a.m. to 9 a.m., right?
Phone Staffer Caller: And the only area that you need to clean is the swimming pool?
Prospect: Right.
Phone Staffer Caller: The concrete part, which is the swimming pool?
Prospect: Yes.
Phone Staffer Caller: It’s a pretty big underground pool, so it’s a pretty big area.
Prospect: All right.
Phone Staffer Caller: It’s not just a patio of concrete, a couple of slabs. It’s, you know, all the way around the pool. So, a part of the patio.
Prospect: A big part of the end and a big part at the top and at the bottom. So, okay.
Phone Staffer Caller: So, it’s quite big.
Prospect: All right.
Phone Staffer Caller: So, more or less, do you have any, like, an estimate or like a measurement?
Prospect: No, I have no idea. I have no idea.
Phone Staffer Caller: That’s why when you said there’s going to be an area, I figured I might as well take advantage of it. It might be to their benefit.
Prospect: We might say, no, it’s too much. We don’t want to do it. Whatever.
Phone Staffer Caller: Yeah. Okay. Anyway, you can just, you know, inquire some other parts of your house if you need so.
Prospect: Well, yeah.
Phone Staffer Caller: Right. Right. Right.
Prospect: All right.
Phone Staffer Caller: So, anyway, I’m hoping to, you know, to look forward to help you freshen up your swimming pool in your area.
Prospect: Okay.
Phone Staffer Caller: All right.
Phone Staffer Caller: So, anyway, thank you for your time. Have a great day.
Prospect: You too.
Phone Staffer Caller: Bye-bye.
Prospect: Goodbye.