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Cold Calling

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Type:
Lead Grade: C
Name: Domingo (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in home service lead generation through cold calling and outbound outreach. In this transcript, we cold-called a homeowner in (city, state) to provide an over-the-phone price estimate for exterior power washing. The lead expressed interest and agreed to a follow-up call between 2 and 4 p.m. the next day, showcasing how a brief, no-obligation cold call for leads can convert conversation into a potential power washing appointment and drive outbound for leads for home service companies.

This is a power washing lead, but would also work well for roofing companies in (city, state). The example highlights effective home service outbound lead generation and outbound marketing for home service companies, and the approach can be adapted to other services while keeping private information redacted to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello Domingo.
Phone Staffer Caller: Uh huh.
Phone Staffer Caller: Good afternoon sir.
Phone Staffer Caller: This is Rochelle.
Phone Staffer Caller: I know we haven’t spoken before.
Phone Staffer Caller: This is just a quick cold call from (redacted).
Phone Staffer Caller: How are you?
Lead: Good.
Phone Staffer Caller: Isabel what?
Phone Staffer Caller: Yeah I’m calling from (redacted).
Phone Staffer Caller: I’m just reaching out because we’ll be working around (redacted) this week and I’m just checking if we can give you an over the phone price estimate for exterior powerwashing.
Phone Staffer Caller: Let me see because I make a powerwashing last year.
Phone Staffer Caller: I think I don’t need it but I didn’t check after you know because the winter I didn’t check in the back how they weigh right now.
Phone Staffer Caller: When you say you will be around?
Lead: Yeah it will be just.
Phone Staffer Caller: Actually I think this is convenient for you Domingo because you don’t need to be.
Phone Staffer Caller: I mean you don’t have to be in the area while we are providing you the code because it will be virtual.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Just an over the phone estimate Domingo.
Phone Staffer Caller: Okay.
Lead: You can pass from my house and check it out because we are not in the house right now and you call me and give me the estimate how much will be the cost to the powerwash.
Lead: When?
Phone Staffer Caller: Are you available for a quick call tomorrow in the afternoon between 2 and 4 p.m.?
Lead: Yeah. I am acceptable.
Lead: You can call me or you can pass from the house because you can walk around the house.
Lead: Yes Domingo.
Phone Staffer Caller: It will be just an over the phone estimate.
Phone Staffer Caller: Our estimator will just give you a call back tomorrow between 2 to 4 p.m.
Phone Staffer Caller: The best number to reach you at is ending in (redacted) right?
Lead: Yes.
Phone Staffer Caller: Okay.
Lead: And your last name is (redacted)?
Lead: Yes.
Phone Staffer Caller: Okay.
Lead: Your complete address is (redacted).
Lead: Yes.
Phone Staffer Caller: Perfect.
Lead: And you mentioned that you wanted us to provide you an estimate for the back of your house.
Lead: Correct?
Phone Staffer Caller: No.
Lead: No. The back is the part we are watching for the house. Not the backyard.
Lead: I don’t need the backyard.
Lead: The house. You know.
Lead: Just the house.
Lead: Just the house.
Phone Staffer Caller: Alright.
Lead: Let me ask my wife because I know we did last summer.
Lead: I don’t know if I need it.
Lead: Before you go, if you want to call me because I always have lunch with my wife.
Lead: You can call me after 3 o’clock and I will let you know.
Phone Staffer Caller: Okay?
Lead: Don’t worry Domingo. It’s just an estimate. No obligations and no commitments at all.
Lead: At least if you want to.
Lead: I think she wouldn’t want to make it now. Maybe she wants another year more because it’s no green now because we made it last year.
Lead: I don’t think we need it now.
Lead: I figured out we don’t have any green right now. Nothing.
Phone Staffer Caller: Call me this afternoon and I will let you know.
Lead: Okay? Yep.
Phone Staffer Caller: So what we will do is just to call you back and we will give you a quote Domingo and just give us a call back if you are ready to power wash your house.
Phone Staffer Caller: Okay.
Lead: I will just save your phone.
Phone Staffer Caller: Okay.
Lead: Alright.
Phone Staffer Caller: What’s the best email to send you the details regarding the confirmation and the details of the estimate?
Lead: Alright.
Phone Staffer Caller: I think I got everything that I needed here.
Phone Staffer Caller: And please keep your phone line open tomorrow for the over the phone estimate.
Lead: Okay?
Lead: Alright.
Phone Staffer Caller: Okay. Bye.
Lead: Thanks for answering the call Domingo. Have a good one. Bye-bye.