Type: Power Washing
Lead Grade: C
Name: Mary (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Brookhaven
Intro:
Phone Staffer specializes in home service lead generation through cold calling and outbound outreach. In this Brookhaven, GA transcript, we connected with a homeowner to book a free, no-obligation virtual estimate for power washing the home, driveway, deck, and other exterior areas. The prospect provided basic contact details (redacted here) and expressed interest in having the property cleaned, with a follow-up call to discuss the estimate. This is a power washing lead, but would also work well for roofing companies in Brookhaven, GA. If you’re looking to improve your home service lead generation or scale outbound efforts to get more leads for your company, this example illustrates how cold calling for leads can drive new business. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello there, good morning. This is MJ from (redacted). Am I speaking with Mary right now? And what’s the name of your company? Sorry, I am from (redacted). Powderwashing? No ma’am, Powerwashing. Powerwash, oh you wash houses? Yes ma’am.
Prospect: Yes ma’am.
Phone Staffer Caller: Yes Mary, that’s correct. I hope you’re having a great day today.
Phone Staffer Caller: The reason for my call Mary is that my team will be working in your neighborhood this week.
Prospect: I just wanted to check if you’re up for a free and no obligation estimate while we are in the area.
Phone Staffer Caller: Actually this is just a virtual appointment and you don’t have to be physically present in your apartment or your house.
Phone Staffer Caller: This would only take 10-15 minutes of your time maybe.
Prospect: If you have questions, oh perfect.
Phone Staffer Caller: But before that Mary, let me just take note of some important details that we will be able to hand it in to our estimators.
Phone Staffer Caller: Can I please have your last name please Mary? (redacted).
Prospect: Okay.
Phone Staffer Caller: And just wanted to confirm Mary, your address will be in (redacted). Right. (redacted).
Phone Staffer Caller: Okay, let me just take note of that.
Phone Staffer Caller: Can you tell me your name? Sorry? Tell me your whole name.
Phone Staffer Caller: Oh, this is MJ.
Phone Staffer Caller: What does that stand for? That’s Michelle (redacted), a combination of my mom and my dad’s name, Michelle.
Phone Staffer Caller: And your last name? That’s (redacted).
Phone Staffer Caller: Oh, spell that one. Sorry, C-A-L-I-N-A-L.
Prospect: Oh, interesting.
Phone Staffer Caller: I have never heard that name.
Phone Staffer Caller: By the way, Mary, just a question. The best phone number for us to give you a call back is the one ending in (redacted), correct?
Prospect: Yes.
Phone Staffer Caller: Okay. And if ever we’ll be sending the quotation, can I please have your email address as well?
Prospect: Sure. It’s (redacted).
Phone Staffer Caller: All right, Mary, just a quick question. What is the number of power washing, RF power washing? Just please give me a moment. Just please give me a moment for that. We’ll check on that one. Let me double check on that one.
Phone Staffer Caller: Profile.
Phone Staffer Caller: And sorry, by the way, Mary, while my system is loading up in here, just wanted to check or to verify again, the email would be (redacted), correct?
Prospect: Correct.
Phone Staffer Caller: And are there any specific areas that you want to be power washed? No, just the whole house. Just the whole house. Just the whole house and maybe the driveway. Driveway deck, there’s a deck. Driveway deck, garage, whole house. Deck and driveway. So generally it’s the whole house.
Prospect: Yeah.
Phone Staffer Caller: And when was the last time these areas had been power washed, Mary, sorry? About two years ago.
Prospect: Two years ago, okay.
Phone Staffer Caller: And I may not be able to do this. I really can’t afford this right now, but I’d love to see what the estimate is.
Prospect: Sure, that’s not a problem at all, Mary. Again, this is just for free, and you don’t have to sign up for anything ASAP, all right?
Prospect: Mm-hmm.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Okay, and by the way, Mary, the available date for us to give you a call will be on Friday, May 1st. That’s tomorrow. Yes, and we have here 10 to 1, 1 p.m. to 3 p.m., and 3 to 5 p.m. as well. Do the 1 to 3. 1, 2, 3, all right.
Phone Staffer Caller: Probably my yard guys are going to be here then too.
Prospect: Okay, so Mary, just to verify, I mean, just to remind you, somebody will be giving you a call on May 1st, tomorrow, between 1 p.m. to 3 p.m. for the virtual appointment for power washing, okay?
Prospect: Okay.
Phone Staffer Caller: Okay. All right, and then I guess- What is your phone number? Oh, sorry. For the phone number, the system doesn’t actually show us at the moment, but I can give you a call back maybe later. There’s no company number? Sorry, let me just check on that. It doesn’t show here in my system as of the moment, Mary. My apologies, but again, I can actually give you a call back later for that.
Prospect: Yeah, I mean, where are you all from?
Phone Staffer Caller: Actually, we are a third-party company. We just do bookings for our estimators on the area who does the power washing itself. But yeah, if you want to give us a call later, I can give you a call back for me to give you the correct and complete details. What do I call for that? Sorry? What number do I call later to get that?
Phone Staffer Caller: I will be the same number that I am calling right now. (redacted)?
Prospect: Yes, ma’am. (redacted).
Phone Staffer Caller: I mean, it’s hard. Sometimes these things don’t show the real numbers. I get a lot of calls.
Prospect: Oh, I see.
Phone Staffer Caller: But I guess, Mary, I am all set for now. Do you have any questions right before we end the call?
Prospect: No, that’s it.
Prospect: As long as it’s not costing me any money because I don’t know if I can even do this. I’ll just tell you that. I don’t know how much you’re thinking it’s going to cost, and I’m not in a good position to be doing this right now. So I’m not a good customer for you.
Phone Staffer Caller: That’s definitely it again, Mary. You can just ask for questions from our estimators, then you’re good to go.
Prospect: Okay.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Thank you very much again for answering, and may you have a great day ahead, Mary.
Prospect: Thank you, Michel.
Phone Staffer Caller: Okay.
Phone Staffer Caller: You’re welcome.
Prospect: Bye.
Phone Staffer Caller: Bye-bye.