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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Gregory (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Collierville

Intro:

At Phone Staffer, we specialize in home service lead generation through cold calling for leads and outbound marketing for home service companies. In this transcript, we reached a homeowner in Collierville, TN to schedule a no-obligation, on-site estimate for exterior power washing of the house and driveway. The homeowner requested pricing details and a time for an estimator visit; a morning appointment was booked for a Thursday, with the estimator calling beforehand.

This is a power washing lead, but would also work well for roofing companies in Collierville, TN. The call illustrates how outbound cold calling can generate qualified home service leads, book appointments, and move deals forward, while redacting personal details to protect privacy. If you’re looking to boost your home service lead generation or outbound efforts to get more leads, this example demonstrates an effective strategy.

Ai Transcript:

Phone Staffer Caller: Hello, is this Gregory?
Lead: Yes.
Phone Staffer Caller: Hi Gregory, this is Irene with (redcated).
Phone Staffer Caller: Can I take a few seconds of your time to see if we can help you freshen up your room this summer?
Phone Staffer Caller: If not I won’t follow up. Sounds fair?
Lead: Yeah, how much do you charge to powerwash it?
Phone Staffer Caller: Oh, I can use it for the price. That depends on the size of the area that you want it to be powerwashed.
Phone Staffer Caller: The reason why we let our estimator drop by to assess it for you first so that he can discuss the details including the pricing and everything.
Phone Staffer Caller: So no obligation at all.
Lead: Okay.
Lead: Okay, so may I know what specific areas that you want it to be powerwashed and if we can give you the estimate?
Lead: The outside of the house.
Lead: Okay, the whole exterior. And the driveway.
Lead: Okay, that’s good to know. So the whole exterior of the house and then the driveway.
Lead: When was this area by the way was powerwashed if you still remember?
Phone Staffer Caller: No, what did you say that again?
Lead: Oh, yeah, I’m sorry. I just want to know when was the last time this area was powerwashed?
Lead: Oh, the last time. Oh, it’s probably been five years.
Lead: Oh, it seems that this area needs thorough cleaning already.
Phone Staffer Caller: Yeah, so we’d love to set you up then for us to drop by.
Lead: Are you available on Thursday afternoon or morning?
Lead: What works best for you?
Lead: What time in the morning?
Phone Staffer Caller: Oh, in the morning, the good thing is we have an available time between 4.30 to 6am. 6am to 7.30 until 9 to 10.30am.
Lead: What works best for you?
Lead: Probably 9 to 10.30.
Phone Staffer Caller: Okay, let me take note of that.
Phone Staffer Caller: This is March 5th.
Lead: Okay, so 9 to 10.30am.
Phone Staffer Caller: Okay. Our estimator, Gregory, will call you before we come.
Lead: Is this your best callback number (redacted)?
Phone Staffer Caller: Yeah, that’s the only callback number I’ve got here.
Lead: He’s going to call me when he’s on his way, right?
Phone Staffer Caller: Yes, correct.
Lead: Okay.
Lead: and Gregory, may I know, I just want to confirm your last name. That’s (redacted), right?
Lead: (redacted).
Lead: Okay, thank you so much. And what’s the best email where we can send you your confirmation for your appointment and for you to check also our company details?
Lead: I normally don’t give out my email.
Phone Staffer Caller: Okay, that would be fine.
Phone Staffer Caller: If that’s the case, can we send it through text?
Lead: Yes, send it through text.
Phone Staffer Caller: Okay, and the number ending in 7066 is a cell phone number, right?
Lead: Right, right.
Phone Staffer Caller: (redacted).
Lead: Thank you so much.
Lead: Gregory, I just want to make sure that we have it right. For the address, that’s (redacted). Correct?
Phone Staffer Caller: That’s correct.
Lead: Okay, I got the information.
Lead: And will you be the one to assist our estimator when we come, like 10 to 15 minutes of your free time on Thursday?
Phone Staffer Caller: Yes.
Lead: Thank you so much for confirming. Let me go ahead and set this up for you.
Lead: Okay.
Lead: By the looks of your house right now and the driveway, if ever you agree with everything, including the pricing, how soon are you planning to have your house power wash, if ever?
Lead: Probably immediately.
Phone Staffer Caller: Okay, awesome. Thank you so much, Gregory.
Lead: Yes, so I have booked you in already for Thursday. This is March 5 between 9 to 10 in the morning. Just keep your line open. Our estimator will call you before we come. And this is a free estimate since we are on the area, so no obligation at all. Sounds good. Thank you.
Lead: Yes.
Lead: Thank you so much, Gregory, and have a great day. See you on Thursday then. Bye.
Phone Staffer Caller: Thank you. Bye-bye.
Lead: You’re welcome.