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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Bobbie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Horn Lake

Intro:

(Cold Calling for leads) in Horn Lake, MS. At Phone Staffer, we specialize in home service lead generation and outbound lead generation through targeted cold calls. In this transcript, a caller engages a homeowner in Horn Lake to offer a free, no-obligation estimate for exterior power washing—including the house exterior, patio, driveway, and other surfaces. The conversation confirms interest and sets an estimator visit for Monday, April 20, with an 11:00 a.m. arrival within a 10:30 a.m.–12:00 p.m. window. The caller collects contact details and outlines how the estimator will assess the needed areas and provide recommendations. This is a power washing lead, but would also work well for roofing companies in Horn Lake, MS. This example demonstrates core principles of home service outbound marketing and how cold calling for leads can help get more leads for home service companies, including those in roofing and exterior cleaning. All private information is redacted to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello. Hello. Hi, Bobby. Good day. This is Rinka. We’re from (redacted). We want to let you know that we will give homeowners a free no obligation estimate. Yes, a free no obligation estimate for a pressure washing.

Prospect: I can’t hear you. You’re cutting out. Your phone is breaking up.

Phone Staffer Caller: Okay, Bobby. Now, can you hear me better?

Prospect: Yes, I hear you now.

Phone Staffer Caller: Yes, I am Rinka of (redacted). We will give homeowners a free estimate for pressure washing the house exterior, patio, driveway, front yard, backyard, exterior walls of the house, roof, gutters, any area you want. My son already just purchased a pressure washer. So, he’s doing, he’s working on it now. So, we don’t need no one. We got the stuff to do it with.

Prospect: Okay. All right. We got you there. But anyway, I’ve noticed any hard to reach areas while doing it. Like roof gutters, delicate areas, like windows. And how much I’ll charge to do it.

Phone Staffer Caller: Okay, that’s a good question for our estimator. They’ll stop by at no cost, no commitment, no obligation. All right, and they’ll give you an estimate for you to know how much it will cost for something that you want.

Prospect: Okay. So, the estimate, they’ll come by and do it for free.

Phone Staffer Caller: Yeah. I want to know. Do you mean you’re not available, or may I just ask?

Prospect: Yeah, if they come out and give me an estimate, I’ll see what they say.

Phone Staffer Caller: Perfect then. So, can they stop by?

Prospect: Okay.

Phone Staffer Caller: On the 8th of April, that will be Wednesday.

Prospect: Okay. Next week.

Phone Staffer Caller: Oh, I’ll be out of town for a front run next week.

Prospect: Okay. How about next week? How about the weekend? The 11th Saturday?

Phone Staffer Caller: Do you hear me? I’ll be out of town next week for general.

Prospect: I want to be back to the printer is the various the 10th and 11th. So I leave that to them.

Phone Staffer Caller: So you’ll be staying up there for a week. And I have… I want back to that problem and week in the middle of the week.

Prospect: Okay, so you’ll be back then on the 3rd week.

Phone Staffer Caller: You mean, on the 20th? On the 20th. You’ll be back then.

Prospect: Yeah, what’s the point? The 20th will be Monday.

Phone Staffer Caller: Yeah. That’d be for me.

Prospect: Okay.

Phone Staffer Caller: So we’ll just set the schedule then on Monday, the 20th. If you want, do you want in the morning or in the afternoon? You don’t work at 10:30 or 11 o’clock.

Prospect: So, okay, but now I’ll be out there Monday. So, can we set the schedule then Bobby between 7:30 to 9 a.m. Can you make it at 9?

Prospect: I probably will be sleeping. So, yeah, can we do about 11?

Phone Staffer Caller: All right, we can do it at 11 between 10:30 a.m. To 12 noon if you want, and we’ll set it for 11 a.m.

Prospect: All right, so we’ll set a date now on April 20 that will be Monday between 10:30 to 12 noon.

Phone Staffer Caller: The estimator will stop by for your free estimate and just to confirm Bobby your full name is Bobby (redacted), right?

Prospect: Right?

Phone Staffer Caller: Is this the best phone number where the estimator can reach out to you? This here, we, (redacted).

Prospect: And the property you want to have an estimate for is (redacted) located in Horn Lake, Mississippi.

Phone Staffer Caller: Sir. Right? I’m a ma’am. Right.

Prospect: Okay. Oh, I’m sorry. Okay. My apology on that.

Phone Staffer Caller: And also, okay. May I ask what part of your property then, ma’am? Would you like to have an estimate for pressure washing? Do we want what part of your house? Do you want the whole house exterior walls? Do you want the siding? Do you want the driveway? Probably just a part. The estimator will provide some recommendations as well. As soon as they arrive for what area? That might need more attention. All right.

Prospect: Okay. Anyway, when was the last time you did power wash your area? Was it two years ago, a year ago? Can you remember? No, I’ve been here five years and I think I had it done once.

Phone Staffer Caller: In five years. So just did it once or haven’t done it yet. Have you done it? You haven’t done it yet. I think you moved in five years ago or you did one.

Prospect: Oh, how did it was down once this the owner told me.

Phone Staffer Caller: And can you remember if you had someone to do it for you or did you probably want to buy your? I just told you the guy that I bought the house from he had it done for me. It was one.

Prospect: Okay. All right. Thank you for that confirmation then Bobby.

Phone Staffer Caller: And one last thing I need here is your email address for us to send a confirmation of your appointments.

Prospect: Then on the 20th. We’ll be (redacted).

Phone Staffer Caller: All right. Okay. No, no, it’s B. It’s B. O. B. W. I. N. (redacted) 3, 4, 5. Is it Gmail? Gmail? Gmail? Okay. Email or (redacted)?

Prospect: Gmail.

Phone Staffer Caller: Got it there. All right, Bobby. I have all the information I needed here. Just wait for the arrival of our estimator. Then, as soon as you arrive on the 20th, that will be Monday between 10:30 to 12 noon. We’ll make sure they arrive at 11. Is that what you want? At 11 a.m.

Prospect: Okay.

Phone Staffer Caller: They’ll call you before they arrive in the area to confirm you’re ready and everything is set up to assist them.

Prospect: Okay.

Phone Staffer Caller: I won’t take too much of your time. Thank you again for the appointment. Bye. Bye. Have a good one. Bye.

Prospect: You too.