Type: Power Washing
Lead Grade: C
Name: Ganesan (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Marietta
Intro:
At Phone Staffer, we specialize in home service lead generation through cold calling and outbound marketing. In this transcript, we contacted a homeowner in Marietta, Georgia to generate a lead for residential window washing and exterior power washing, offering a free estimate and aiming to book an on-site visit. The lead asked about getting both window cleaning and siding/power washing evaluated, with the same team able to handle both (though it would require separate bookings). This is a power washing lead, but would also work well for roofing companies in Marietta, Georgia. If you’re looking to improve your cold calling for leads or outbound lead generation for home service companies, this example demonstrates how to secure estimates and move prospects toward a booked appointment.
Ai Transcript:
Phone Staffer Caller: Hi, is this Ganesan?
Lead: Yes, this is Ganesan.
Phone Staffer Caller: Hi Ganesan, my name is Angel and I’m with (redacted).
Phone Staffer Caller: Well, we’re currently reaching out to homeowners in Marietta, Georgia to offer professional residential window washing services.
Phone Staffer Caller: We provide free estimate or free quote. You have a look at how much it’ll cost you to do the window washing job.
Phone Staffer Caller: Well, are you going to be available for the free estimate? It’ll only take like 10 to 15 minutes.
Lead: No, do you guys just do just the windows or the entire siding as well?
Phone Staffer Caller: Oh, we specialize in windows, but if you want to have like, are you referring to power washing the siding?
Lead: Yeah, yeah, yeah.
Lead: We can have another booking for that if you want.
Lead: Oh, no, but I would like to get both done with the estimate would be good.
Lead: So, just looking. So how much would it cost for the both?
Phone Staffer Caller: Oh, for that information, as much as I would love to provide that. Unfortunately, my estimator is just the one who is able to provide you the cost or the estimate.
Phone Staffer Caller: Because he needs to see how much dirt it has accumulated before he can provide the accurate cost.
Lead: Is it like a two different team has to do it or the same team would do it? Because if it’s two different teams, it’s going to be expensive.
Lead: I don’t want to do that. But the same team who can do everything, that would be a better deal for me.
Phone Staffer Caller: Yeah, we have a same team for that, but it’s going to be a different booking. But, yeah, let me see what I can do here on my end.
Lead: Okay.
Phone Staffer Caller: But are you going to be available on Friday? That’s going to be the 6th of March in between 11 to 1 a.m.
Lead: We do have a morning as well, 9 to 11. Or if you want the latest in the afternoon, that’s going to be 3 to 5 p.m.
Lead: So someone will come to our home to do that.
Phone Staffer Caller: I need to just provide that estimate of number of windows.
Lead: Well, actually, let me see here. If you’re going to be available on the 6th, then my estimator will drop by. And if you have any more queries regarding the window washing, then he can answer it for you.
Lead: But how much would it approximately cost? Like 200, 400 or like more?
Lead: Like an average, I’m saying.
Lead: More or less a hundred, I guess.
Lead: But like what I mentioned, it actually, I think it’s a hundred. I guess it actually depends on how many windows are you. But as an approximate, I have like a four bedroom house. So approximate how much would it cost? Because if you’re saying like so much, which is not budget, I don’t want to waste both of our time. That’s why, you know, maybe more than a hundred.
Phone Staffer Caller: OK, but what is the maximum? What is the maximum? That’s what I’m worried.
Phone Staffer Caller: Well, regarding that, like what I mentioned, the estimator can provide you that information. You don’t have to worry because this is no contract, no strings attached. You’re going to be the one to decide if you’re going to be proceeding with the washing or not after the estimate. So the estimate is free. And if ever you decide not to go through with it, then that’s fine.
Lead: OK, but yeah, but if the Friday whatever who’s coming, I mean, if they can provide both and I would prefer both the same party, not a different team. If so, we can schedule our own. I mean, I will look out somewhere who does both.
Lead: OK, yeah. So I can I can call you back regarding the power washing. Which part of the property you wanted to be power washing? I would like to get the vinyl siding as well. You know, the entire house siding. So the whole exterior.
Lead: Mm hmm. OK.
Lead: And so I would just like to know how many windows do you have? I have one. I want to. In the living room, I would say two in the kitchen window, the small one. Then everybody has one. That’s it. So in total, in total, you have like two, three, four, four windows. The big windows are, I would say, like. Six, I would say the big windows and maybe a little too. Yes, totally. Six windows would be there. Six big windows and two small windows. I mean, I’m talking about, you know, in the bedroom is like a small one big window. You know, you can pull it up. Yeah.
Lead: OK. So this is just approximate. Yeah. Yeah.
Lead: OK. All right. I would just like to confirm a few details here. You mentioned that you’re going to be available on the 6th. That’s Friday, March 6th. Yeah.
Lead: Yeah. I’ll be working at home. So, you know, I’m in a meeting or something. We may need to wait for a couple of minutes or something.
Phone Staffer Caller: OK.
Lead: And which which schedule do you prefer? Is it in the morning or in the afternoon? What are the timings available? I do have nine to eleven, eleven to one, one, two, three, and three to five. One, two, three would be good. One, two, three.
Phone Staffer Caller: All right. I’ll take note of that.
Lead: And also, I would just like to to confirm more details here, if I may. Yeah, I don’t know. Can you give me a call? Maybe like tomorrow morning I can put it more. I’m at the dinner place eating with my kids.
Lead: Oh, I’m so sorry. I’ll I’ll be just quick. I’ll be quick with this one. Your first name is Ganesan and your last name is (redacted).
Lead: Yeah.
Lead: OK. Thank you. And this is the best contact number to give you a call. The one ending in (redacted).
Lead: (redacted)
Lead: The address is (redacted).
Lead: Yeah.
Lead: Also, the best email to send the confirmation to as well as the information of our company is (redacted).
Lead: (redacted)
Lead: OK, thank you so much. And have you washed your windows professionally before or is it going to be the first time? I don’t remember the previous house owner did or not. So, OK. I moved in recently.
Lead: OK. OK. Thank you so much. And you’re going to be the one to assess my estimators 10 to 15 minutes approximately, correct?
Lead: OK. Yeah. Thank you.
Phone Staffer Caller: All right. I think I got everything that I needed here. So Ganesan, expect someone to be there on the 6th, that’s Friday, in between 1 to 3 p.m. And please keep your lines open as well. If ever that my estimator would would need to contact you. And regarding the power washing, I might need to give you a call back. When is the best time to give you a call? You can call me tomorrow. Maybe tomorrow before 10. Before 10. OK. Yeah. OK. Yeah. Thank you. Tomorrow before 10. Thank you so much. And yeah, you do have a great day. Thanks. Thanks. Bye. We’re making a mess of data.