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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Beverly (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Memphis

Intro:

At Phone Staffer, we specialize in home service lead generation through cold calling and outbound marketing for home service companies. In this Memphis, Tennessee transcript, a homeowner was contacted with a free, no-obligation power washing estimate for exterior surfaces like the siding and driveway, and a 9:00–10:30 a.m. appointment was scheduled for Monday with the estimator calling an hour before the visit. This is a power washing lead, but would also work well for roofing companies in Memphis, Tennessee. If you’re looking to boost get more leads for home service companies or improve outbound marketing for home service providers, this example demonstrates how cold calling for leads can convert conversations into booked estimates, while redacted details protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello? Yes. Ma’am, my name is Derek with (redacted) and we’re going to be working with you on the road by next week. So, I would like to ask if you can jump out and give you a free estimate for a power washer.

Lead: A power washer for what? For exteriors of the house ma’am like a roof, side deck, garage.

Lead: Oh, okay. About how much do they estimate for my size house?

Phone Staffer Caller: I see. Because right now we’re actually providing a free no cost and no obligation estimate.

Phone Staffer Caller: Are you available on Monday though?

Lead: No, Monday. Today is Wednesday. You’d have to call me and remind me.

Phone Staffer Caller: Yeah. Well, actually, our estimator can call you an hour before the set appointment.

Phone Staffer Caller: I have a schedule here ma’am on Monday afternoon or do you prefer morning?

Lead: So, what is this? You’re going to give me a demonstration and if I like it, I pay for it?

Phone Staffer Caller: Yes, ma’am.

Lead: But when or the estimate itself doesn’t you don’t need to pay anything for that.

Phone Staffer Caller: Okay, what do I pay for? If I have any money in the bank on Monday on my card?

Lead: Yeah, no worries ma’am. There’s no need for you to pay for it. We just wanted to provide you a free evaluation as of the moment.

Phone Staffer Caller: Maybe you might need the power washing in the future. At least you have the info that you need.

Lead: Anyway, are you available from 9 a.m. Monday, 9 a.m. to 10:30 a.m.?

Phone Staffer Caller: Yes.

Lead: Okay.

Phone Staffer Caller: So, do you have a specific area in the house or in the outside of the house that you want to get an estimate with?

Lead: I’m going to sell my house if you want a power wash deciding and I’ll take a look at it and see how it is. But I don’t have any money right now. I’m telling you.

Phone Staffer Caller: Yeah, it’s okay ma’am. Just the sidings.

Lead: Alright.

Phone Staffer Caller: When is the last time that one was being power washed? Like how often?

Lead: I don’t think I’ve ever had it in the driveway. I’ve never had power wash either.

Phone Staffer Caller: Okay. Just to confirm, you want to get an estimate on sidings and driveways, right?

Lead: Yes.

Phone Staffer Caller: Okay.

Lead: Alright.

Phone Staffer Caller: So, let me just confirm here. Is this on the address (redacted) at Memphis?

Lead: Yeah.

Phone Staffer Caller: And this is for Beverly (redacted), right?

Lead: Yes, Dr. (redacted). If I’m not available, my son is. He’s 35. He’ll be here.

Phone Staffer Caller: Okay. Alright. And the phone number that we can contact you, ma’am, on Monday would be this number, (redacted)?

Lead: Yes.

Phone Staffer Caller: Do you happen to have any email so that we can send a confirmation with?

Lead: (redacted)

Phone Staffer Caller: (redacted)

Lead: That’s correct.

Phone Staffer Caller: Okay. So, I think I pretty much have everything here. Just a quick recap. This will be on 9 a.m. to 10:30 a.m. on Monday. That will be on March 9. And the estimator, we’re going to be contacting you an hour before the set appointment. And this will only take about 10 to 15 minutes of your time, ma’am. It’s going to be quick. And just to make sure, you mentioned son, right?

Lead: Yes, my adult son. My adult son, yes.

Phone Staffer Caller: Okay. Yeah. We’re going to be assisting the estimator, correct?

Lead: Oh, I didn’t say that. I’m disabled. I’m on the bed disabled with a cane. I can’t assist anybody. And he works nights and he may be asleep. I don’t know what kind of assistance you need.

Phone Staffer Caller: Yeah, just talk to them or maybe your adopted son.

Lead: Okay? I’ll take note of it here. No, not my adopted son. He’s my adult son. Oh, sorry. Adult son. I apologize, ma’am. That’s my bad. I apologize. Yeah, your adult son.

Phone Staffer Caller: Okay. Okay. I’ll take note of that, ma’am. Okay? Thank you so much.

Lead: Okay? Thank you.

Phone Staffer Caller: Okay? Don’t forget to remind me. All right. Have a good one. Thank you.