Type: Power Washing
Lead Grade: C
Name: Roy (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Memphis
Intro:
Phone Staffer specializes in (Cold Calling for leads) in Memphis, TN to help home service companies grow. This transcript demonstrates (Home service outbound lead generation) in Memphis, TN as we reached out to a homeowner to offer a free exterior power washing estimate. The conversation started with the offer, the lead indicated they were busy and not currently interested, but the agent kept the door open by proposing to text or email the estimate and to schedule a brief follow-up visit if convenient. The plan included delivering the estimate digitally and, if possible, arranging a quick on-site check.
Note: The following lead details are redacted to protect privacy. This is a power washing lead, but the same outbound approach would also work well for roofing companies in Memphis, TN.
Ai Transcript:
Phone Staffer Caller: Hello, is that Roy?
Phone Staffer Caller: Yeah, what you want?
Phone Staffer Caller: Hey Roy, this is Joe from (redacted).
Phone Staffer Caller: And we are just reaching out because we will be at (redacted) this week and next week and I would like to ask if you are ok with free estimates on powerwashing house exterior.
Phone Staffer Caller: I really wouldn’t be interested in it right now.
Phone Staffer Caller: I got too many things in the fire.
Phone Staffer Caller: So, I will replace the power and I will be glad to take your power again some other time.
Lead: Oh, I see.
Lead: Regarding what I want to know sir, it’s a free estimate.
Lead: So, no need to get the actual service for now?
Lead: Since we are just around working here hoping we can stop by like 10 to 15 minutes only?
Phone Staffer Caller: Yeah, if you want to do something like that and send me a text message or something about the estimate that would be fine.
Phone Staffer Caller: But, you know, I got too many other things going on right now.
Lead: I see.
Lead: Yes, I totally understand.
Lead: Well, we can do that one.
Lead: We can send you the details of the estimate.
Lead: Maybe an email would be good?
Phone Staffer Caller: Do what now?
Phone Staffer Caller: In which specific part of your house would you like to get an estimate enabled for us to send you the details?
Phone Staffer Caller: If you are going to give me an estimate, give me an estimate on the whole house.
Lead: Ok, sure, just the whole house only?
Lead: Yeah, what else is there?
Lead: Maybe if you have a garage or driveway we can add it on since it’s free.
Lead: Well, just give me an estimate on all of it.
Lead: Ok, the whole house.
Lead: Yeah.
Lead: Huh?
Lead: No, go ahead.
Phone Staffer Caller: Oh yeah, is this the best phone number?
Phone Staffer Caller: Anyone’s (redacted)?
Lead: Yeah, that’s the best number to text me.
Phone Staffer Caller: Oh, I see.
Phone Staffer Caller: But do you have an active email address right now?
Phone Staffer Caller: And we can send you also details, a copy of the estimate, and our company information as well.
Lead: Say that again?
Lead: Do you have an active email address where we can send you our details and the estimate as well?
Lead: No, just send it in a text message.
Phone Staffer Caller: Oh, I see.
Phone Staffer Caller: And to confirm, it’s (redacted)?
Lead: Right.
Lead: And I’m speaking with Roy Redacted right now?
Phone Staffer Caller: Currently, yes.
Phone Staffer Caller: So, we’ll be there on Tuesday between 10:30 to 12 to check the estimate and then we’ll send it over to your email?
Lead: That’s fine.
Lead: I’m not sure if I’ll be there or not, but…
Phone Staffer Caller: Ok, well, yeah, we’ll be giving you a call before going there and that way you will be aware.
Lead: Ok.
Lead: Uh huh.
Lead: And also, is there a possibility that you’ll be home during that time?
Lead: I don’t have any idea.
Lead: I see.
Lead: Well, anyway, if that’s the case, we’ll just give you a call, like 10 to 15 minutes only during the time tomorrow between 10:30 to 12?
Lead: I’ll be home tomorrow.
Lead: Ok, I see.
Lead: Thank you.
Lead: And is this the first time you had a power wash or no?
Phone Staffer Caller: As far as I’m concerned.
Lead: Ok, I see.
Phone Staffer Caller: Well, that’s it for me.
Phone Staffer Caller: Thank you so much, Mr. Roy, and have a great day.
Lead: Alright.
Lead: Take care.
Lead: Have a good afternoon.
Phone Staffer Caller: Alright.