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Type: Power Washing
Lead Grade: C
Name: Diane (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Raleigh

Intro:

At Phone Staffer, we specialize in home service lead generation and outbound cold calling for exterior services. In this transcript, we reached a homeowner in Raleigh, NC to schedule a free power washing estimate. The prospect requested an on-site visit to review the entire exterior of the home—including the house siding, driveway, deck and patios—and to receive a price breakdown with no obligation. The estimator was booked for a specific window, with a follow-up confirmed. This is a power washing lead, but would also work well for roofing companies in Raleigh, North Carolina. If you’re looking to improve your home service lead generation or need help with outbound marketing to get more leads for your company, cold calling for leads can deliver strong results. Below is the redacted information from the call to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hi, is this Diane?
Prospect: Yes.
Phone Staffer Caller: Hi Ma’am, my name is Richard with (redacted) and we’re going to be working there at (redacted) this week and next week. So I’d like to ask if you’d like us to drop by and give you a free estimate for Powerwashing.
Prospect: About how much does it run?
Phone Staffer Caller: Oh, it depends actually how large you are that you’d like to have estimated and the only one that can give us an accurate answer is our estimator. But the estimate is free Ma’am and no contract so you can weigh in your option after the estimate is done.
Prospect: Okay, so when will they come by?
Phone Staffer Caller: This coming Thursday, May 21st between 3 and 5 Ma’am or we can do it earlier than that if you want.
Prospect: Earlier than 3 and 5. Wait, tell me again? Between 3 and 5 this coming Thursday, May 21st.
Prospect: Okay, well let’s see, I don’t know that I’ll be home but they can come and look at the house and leave me an estimate on the door or in my mailbox.
Prospect: Is someone there that you’re sure is going to be home? Like maybe your kids or?
Prospect: No, no one will be there.
Prospect: Oh, so you’re not yet sure what time are you, if someone’s home during the week, like Friday also?
Prospect: Probably early in the morning.
Phone Staffer Caller: Friday morning, okay, we can do it between 9 to 11 Friday morning if you want.
Prospect: Okay, alright.
Prospect: That’s May 22nd, it’s coming Friday and by the way Ma’am, address is (redacted).
Prospect: That’s correct.
Prospect: Thank you.
Prospect: And the best contact number Ma’am is the one you’re using right now which ends at (redacted), right?
Prospect: Yes, that’s correct.
Prospect: And I’m talking to Diane Redacted, correct?
Phone Staffer Caller: Okay, and between 9 and 11.
Prospect: Yes Ma’am.
Prospect: Oh, by the way Ma’am, what part of the house would you like to have estimated Ma’am? Just the outside of the house. The whole house.
Prospect: What do you mean what part? Is it the driveway, whole house, sidewalk, deck and patios?
Prospect: I don’t know, you can, I mean you can tell me what each would cost.
Prospect: So we’ll put in the whole house so that we can check everything, okay?
Prospect: Yeah.
Phone Staffer Caller: And we’ll discuss it to you one by one.
Prospect: Alright.
Prospect: But give me an individual one for the house itself.
Prospect: Yes Ma’am, we will.
Prospect: Okay, alright.
Phone Staffer Caller: Alright, by the way Ma’am, is there a valid email address where we can send a confirmation to? I’d rather you send it by text.
Prospect: No problem then.
Prospect: Oh, a couple of last things.
Prospect: Did you remember when was the last time you had your house power washed?
Prospect: Was it a year ago or two years ago maybe?
Prospect: Probably, it might be two or three years.
Prospect: Two to three years ago.
Prospect: Thank you.
Prospect: And you’re the one that’s going to meet or assist our estimator, right?
Phone Staffer Caller: It should only take 10 to 15 minutes of your time, Ma’am.
Prospect: Yeah, that’s correct.
Phone Staffer Caller: Alright, then we’re all set for this coming Friday, May 22nd, between 9 to 11 in the morning.
Prospect: We are good to go.
Prospect: Thank you.
Prospect: Alright, bye.
Prospect: Have a great day.
Prospect: Bye.