Type: Power Washing
Lead Grade: C
Name: Michael (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Wingdale
Intro:
At Phone Staffer, we specialize in home service lead generation through cold calling and outbound marketing. In this transcript, we reached a homeowner in Wingdale, NY to offer a free power washing estimate for the right side of the house. This is a power washing lead, but would also work well for roofing companies in Wingdale, NY. The conversation led to scheduling consideration for an estimator and demonstrated clear interest in exterior cleaning services, illustrating how cold calling for leads can drive new business for home service companies.
If you’re looking to improve your home service lead generation or outbound efforts to get more leads for your company, this example shows an effective strategy for converting cold calls into scheduled estimates. Please note that identifying details are redacted to protect privacy.
Ai Transcript:
Prospect: Hi, is this Michael?
Phone Staffer Caller: Yes, who is this?
Phone Staffer Caller: Hi, this is Richard and we haven’t spoken before and this is actually a cold call from (redacted). And we’re going to be working there at (redacted) this week and next week. So, we’d like to drop by and give you a free estimate for Powerwashing.
Prospect: How much is it usually? How much do you usually charge?
Phone Staffer Caller: Oh, the estimators will be the ones who’ll give us the accurate quote, sir. So, the estimate is free and no contract, sir. You can decide after the estimate is done if you want.
Prospect: Okay.
Phone Staffer Caller: Alright. Our next soonest date we can send our estimator is Wednesday, March 18th between 4 and 5 in the afternoon, sir.
Prospect: I work till 4, so what about on the weekend?
Phone Staffer Caller: The weekend we don’t have anything here, at the weekend, sir. Let me check if we have something after 4 here.
Prospect: Any estimated time, what time are you going to be arriving at home? Like maybe around 5 or something?
Prospect: 4.30, 5 o’clock, yeah.
Phone Staffer Caller: How did you get my number?
Prospect: Okay. So, first of all, it’s a random phone call only from voice over IP, sir. And since we’re in the area, we got from public records so that we can contact everyone and offer a service. But for your arrival time, I can put a note about it that we’re going to go there around 4.30, sir, so that they’re going to be at home already. Is that okay with you?
Phone Staffer Caller: Yeah. Okay. So, we’ll put it on tomorrow, March 18th between 4 and 5 in the afternoon. And by the way, Address: (redacted).
Prospect: Address: (redacted).
Phone Staffer Caller: And best contact number, sir, is the one you’re using right now, which ends at (redacted), right?
Prospect: Yeah. Just make sure they call me before they come because I have a dog.
Phone Staffer Caller: Yeah, I’ll put a note about it also. And I might receive a phone call not often that day, but I’ll put a note about it.
Prospect: And I’m talking to Michael (redacted).
Phone Staffer Caller: Alright.
Phone Staffer Caller: And what part of the house would you like to have estimated, sir? Right side of the house. You’ll see it’s green. Right side of the house.
Prospect: And is there a valid email address where we can send a confirmation to, sir?
Phone Staffer Caller: I’ll just accept it when I get there. Okay. Thank you, sir. So they can tell me.
Prospect: Yep. No problem, sir.
Phone Staffer Caller: And did you remember when was the last time you had the right side of the house power washed? Was it a year ago or two years ago, maybe?
Prospect: I did some of it, but I can’t reach the top. That’s the only reason why I’m on this phone call right now. Otherwise, I would have hung up.
Phone Staffer Caller: Oh, I see. Thank you, sir. So, did you do it last year or two years ago? Yeah. Probably around last year. I think it was last year.
Prospect: What was the name of your company? (redacted), sir.
Phone Staffer Caller: And where are you guys out of? We have an office there at Fairfield.
Prospect: And if you want, you can also check our website, which is called (redacted), sir. Rolling Thuds? Yes, sir. (redacted).
Phone Staffer Caller: So it’s (redacted) Power Washing? Short for (redacted).
Prospect: (redacted)
Phone Staffer Caller: Okay. All right. And one last thing, sir, I’ll let you go. You’re the one that’s going to meet our estimator, right? It should only take 10 to 15 minutes every time, sir.
Prospect: Yeah, that’s fine.
Phone Staffer Caller: All right. Thank you, Michael. We’re all set here for March 18th, tomorrow, between 4 and 5 in the afternoon. Have a great day.
Prospect: Oh, it’s tomorrow?
Phone Staffer Caller: Yes, tomorrow, sir. March 18th. Oh.
Prospect: Would you like to do Thursday, then?
Phone Staffer Caller: Yeah, Thursday might be better because I have a possible week that I got to go to tomorrow.
Prospect: Okay. March 19th, Thursday, between 4 and 5 in the afternoon. I’ll put the note about it.
Phone Staffer Caller: Yeah, do that instead. All right?
Prospect: Okay. I’ll set then. Have a good one, sir.
Phone Staffer Caller: Okay, you too. Bye. Take care.