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Cold Calling

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Type:
Lead Grade: C
Name: Yael (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

At Phone Staffer, we help home service companies generate qualified leads through proven outbound strategies like cold calling. In this transcript, our caller contacted a homeowner in East Middle Lane to offer a free estimate on professional power washing services. The homeowner expressed interest in receiving an estimate for their siding, particularly on the second floor, and agreed to a follow-up call later in the week for scheduling. This is just one example of how effective cold calling for leads can be when trying to get more leads for a home service company. Below is the redacted lead information for your reference.

Ai Transcript:

Phone Staffer Caller:
Hello, Yael?

Lead:
Yes, hello.

Phone Staffer Caller:
Oh, hi. Good morning. I’m hoping…

Lead:
Good morning.

Phone Staffer Caller:
…Yael Serber?

Lead:
This is she.

Phone Staffer Caller:
Oh, hi. I’m sorry. My name is Teresa from (redacted).

Lead:
From where?

Phone Staffer Caller:
Sorry, I’m with (redacted).

Lead:
What is that?

Phone Staffer Caller:
Oh, uh, our house power washing for the house exteriors.

Lead:
Okay. And you’re calling me why?

Phone Staffer Caller:
The reason why I’m calling is we will be working at (redacted) this week, and we’re just checking if you guys would like to get a free estimate to power wash the exterior of your house.

Lead:
Okay. When are you going to be there?

Phone Staffer Caller:
Well, our estimator, he will be in the area. Let me just check his schedule real quick. He will be out Thursday, Friday this week, but for the estimate, it can be done over the phone if that works for you.

Lead:
Okay. So but he has to see the house, right?

Phone Staffer Caller:
Yes. So he will be calling you, and then he would probably be scheduling you another day that works for you both if you want him to come over. Yeah, that would be up to you both.

Lead:
Okay. I need to…

Phone Staffer Caller:
For the estimate…

Lead:
Hmm? I need to consult with my husband if that’s something he’s interested in doing. But he is welcome to give me a call when he’s in the area, and I can always check with my husband and I’ll have an answer.

Phone Staffer Caller:
All right. Yeah, no problem.

Lead:
If that’s something we’re interested…

Phone Staffer Caller:
Of course. So it’s just to get an estimate.

Lead:
Okay.

Phone Staffer Caller:
Yeah, there’s no pressure. I mean, there’s no obligation or pressure. It would actually be great for him to call you first so you guys, I mean, so you and your husband can get an estimate.

Lead:
Okay, I have to get an estimate.

Phone Staffer Caller:
Okay. I mean, he’ll be just sharing with you the service and the things that includes on the power washing service, the pricing, and then you guys can decide.

Lead:
Okay. Can you give me an idea of pricing?

Phone Staffer Caller:
Well, I actually don’t because it normally depends on the size of the area. So our estimate will be the one to discuss it to you further. So, thank you for your time.

Lead:
Okay, so Thursday, are you free?

Phone Staffer Caller:
Okay.

Lead:
He can give me a call. He can give me a call. I’m not… Thursday will not be a good day, if anything, Friday, but he can call me on Thursday.

Phone Staffer Caller:
Okay, that’d be great.

Lead:
Are you okay? Physically, I won’t be at the house on Thursday.

Phone Staffer Caller:
Right. I see. I understand. So Thursday…

Lead:
Well, there is someone there, but if he wants me, then Thursday’s not a good day, but he can give me a call. And by then, I will see if my husband’s interested.

Phone Staffer Caller:
Perfect. And so is this a good number to call you, (