Type:
Lead Grade: C
Name: William (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Boise
Intro:
At Phone Staffer, we specialize in helping home service companies increase their leads through effective cold calling strategies. In this redacted transcript, we reached out to a homeowner in Boise, Idaho, to offer a free roof inspection following a recent hail storm. The homeowner, William, shared that his roof had been inspected a few years ago but was open to having our project manager drop by for a no-obligation inspection to check for potential storm damage. This is a great example of how cold calling for leads—combined with a relevant service offer—can be an effective method for home service lead generation. If you’re looking for ways to generate more home service leads through outbound marketing, this approach could be beneficial.
Below is the redacted information from the call, preserving individual privacy.
Ai Transcript:
**Phone Staffer Caller:**
Hello?
**Lead:**
Yeah.
**Phone Staffer Caller:**
Oh, good day, William. This is just Chris with (redacted). We’re currently doing some routes here in the area, North 24th and 29th Street, doing some pre-inspections. Over the week they’re starting –
**Lead:**
Who are you with?
**Phone Staffer Caller:**
(redacted).
**Lead:**
(redacted) what inspection?
**Phone Staffer Caller:**
Hail. Yeah, we’re actually in the area doing some routes, doing three roofing inspections after the most recent hail storm. Just wondering, when was the last time somebody had inspected your roof for any damage from the storm?
**Lead:**
From this storm?
**Phone Staffer Caller:**
Yes, sir.
**Lead:**
From any storm? Well, nobody has inspected it from this storm, but I mean I’ve had somebody look at my roof probably in the last, I don’t know, two or three years, three years, I guess.
**Phone Staffer Caller:**
Two or three years, okay. But if I’m going to ask you though, do you think it has any damages, leaks or anything like that recently? Because we’re actually just doing three inspections.
**Lead:**
There’s not.
**Phone Staffer Caller:**
Okay. Sorry, go ahead.
**Lead:**
No, you know, I don’t think I have any leaks or anything.
**Phone Staffer Caller:**
Okay. All right. What kind of inspection are you doing? Are you getting on the roof? What are you doing?
**Phone Staffer Caller:**
Yeah, we have some project managers around. Like what I said, we’re currently in Boise, North 29th Street. And we normally would actually just ask the neighborhood—oh, by the way, if I could ask this, Will. Have you seen any trucks, roofing trucks or roofing companies at the street recently or something? Doing some rounds checking?
**Lead:**
I have not.
**Phone Staffer Caller:**
Okay, how old is your roof, by the way, if you don’t mind me asking?
**Lead:**
My roof is probably about 12 years old, I think.
**Phone Staffer Caller:**
12 years old. And last check, was you reckon around 2 to 3 years?
**Lead:**
Yes.
**Phone Staffer Caller:**
Well, here’s what menus I’m going to do, William. Since we’re in the area of (redacted), our project managers are there, why don’t I let them actually call you. Maybe they could actually just drop by, check because we’re doing free inspections, no charges at all. And you could see if your roof has any damage on it and we can help you file for insurance for your roof just in case. But there’s no obligation to them. Is that cool?
**Lead:**
Sure.
**Phone Staffer Caller:**
Yeah, that’s fine.
**Phone Staffer Caller:**
Yeah, give me one second. I’m just trying to see the details. So the best number they can ring you back at, William, is at (redacted). Correct?
**Lead:**
That’s correct.
**Phone Staffer Caller:**
Okay. Got it. Your phone can actually call you at any time. What would be the best time to actually call you back? Like today or—
**Lead:**
Yeah, any day. Any day that’s actually available for you. We don’t want to waste your time.
**Phone Staffer Caller:**
Okay, got it.
**Lead:**
Yeah, I mean you can just call me any time. I mean that’s fine.
**Phone Staffer Caller:**