Type:
Lead Grade: C
Name: Marcia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Boise
Intro:
At Phone Staffer, we help home service companies like roofing contractors generate leads through effective cold calling practices. In this transcript, we reached out to a homeowner in Boise to offer a free roof inspection following a recent storm. The homeowner is planning to get their roof replaced next spring but appreciated the outreach and agreed to speak with a project manager to discuss scheduling. This call is an excellent example of how outbound lead generation can help home service companies secure future business even when immediate services aren’t needed. If you’re aiming to improve your home service lead generation, cold calling for leads can be a valuable strategy. Below is the redacted information to maintain the privacy of the homeowner.
Ai Transcript:
**Phone Staffer Caller**: Hi, is this Marcia?
**Lead**: This is Marcia.
**Phone Staffer Caller**: Hi, Marcia. My name is Normie. I’m with (redacted) hail inspection. Are you still in (redacted) Drive?
**Lead**: Yes. Who are you with?
**Phone Staffer Caller**: I’m with (redacted) roofing, and we’re calling the area after the recent storm, and we just wanted to know when was the last time your roof was inspected?
**Lead**: I’m not sure when that is the case. I’m saving money right now to have my roof done next year.
**Phone Staffer Caller**: Oh, I see. Actually, that’s fine because we offer inspection without any fees. We can even help you file a claim with insurance. We can help you get your insurance to be approved. Do you want us to inspect it for insurance?
**Lead**: I’m hard of hearing, and I’m not getting at all what it is that you’re after.
**Phone Staffer Caller**: Let us know—we just wanted to know if you want us to inspect your roof so we can help you with your insurance to be approved.
**Lead**: I am going to have my roof done in the spring, and if you need to inspect, I’ll have to do it then, so that’s all I can tell you.
**Phone Staffer Caller**: I see. So that will be next spring. OK, give me one moment. Is it OK if I’ll put you on a three-to-five-minute’s hold?
**Lead**: No, that’s not OK. I have a class.
**Phone Staffer Caller**: Oh, you have a class. We can have our project manager call you so they can schedule an inspection with you.
**Lead**: That would be fine. I’ll talk to somebody else.
**Phone Staffer Caller**: I see. Thank you so much. And just to make sure, Marcia, you’re still in (redacted) West View Drive, right? In Boise, Idaho?
**Lead**: That’s correct.
**Phone Staffer Caller**: And lastly, do you have any emails or do you prefer, like, call and text?
**Lead**: I don’t do email.
**Phone Staffer Caller**: I see. We totally understand that. And lastly, your phone number is (redacted).
**Lead**: Yes, that’s the number you called.
**Phone Staffer Caller**: Thank you. I’m so sorry. I really apologize. And how old is your roof, by the way?
**Lead**: I’m uncertain as to how old it is.
**Phone Staffer Caller**: But it’s more than 5 years, you guess?
**Lead**: Oh, yes, of course it is. I’ve lived here for 20 years.
**Phone Staffer Caller**: And is this the first time that you are replacing your roof?
**Lead**: Yeah, that’s correct.
**Phone Staffer Caller**: Oh, that’s great. Thank you so much, Marcia. And I really apologize for the inconvenience. You’ll receive a call with our project manager. They will discuss the schedule, OK?
**Lead**: For next spring.
**Phone Staffer Caller**: Thank you.