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Cold Calling

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Type: Garages
Lead Grade: C
Name: David (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Colorado Spgs

Intro:

“At Phone Staffer, we specialize in outbound lead generation for home service companies, helping them connect with potential clients through targeted cold calling efforts. In this transcript, we assisted a homeowner in Colorado Springs interested in epoxy flooring services for their garage. The discussion covered scheduling an in-person evaluation to address concerns about the existing flooring’s condition, and a convenient appointment was set. This example highlights how cold calling for leads can effectively generate appointments and drive business growth for home service companies. Below is the redacted information from the call to ensure privacy is protected.”

Ai Transcript:

“`
Phone Staffer Caller: And so, I just want to make sure that it’s not going to flake off when I, when you code it.

Lead: Oh, I see, I see.

Phone Staffer Caller: Well, you know what the best thing that we can do is to have our designer come by to your property for them to inspect your flooring and also provide you free estimates.

Lead: Okay, it sounds like a plan.

Phone Staffer Caller: Yep.

Lead: Okay, awesome.

Phone Staffer Caller: Alright, so you said on our previous conversation that you have a three-car garage, is that correct?

Lead: Yes.

Phone Staffer Caller: Okay, but only two of the original garage has flaking, but the other one, the one that we built, it’s not good.

Lead: It is good.

Phone Staffer Caller: Oh. Oh, I see. So the two-car garage—so you have a total of three-car garage: one two-car garage and another one-car garage—is that right?

Lead: It’s all… It looks like a three-car garage but, oh yeah, the original, the original one, they ground it down because it was… and so… but anyway, that’s the one I’m worried about.

Phone Staffer Caller: Oh, I see. So the original one is kind of flaky right now, correct?

Lead: Yeah, it looks… it looks like what I… what I think is, I think the city has some kind of a chemical that they use on the roads, and…

Phone Staffer Caller: Oh.

Lead: …and then the cars drain, and then it flakes it off.

Phone Staffer Caller: Well, I don’t… I don’t know. I don’t know what it does.

Lead: Yeah.

Phone Staffer Caller: I see, I see. Well, when will be the best time that we, that our designer can come by to your property?

Lead: Well, when are you gonna—when the… I’m retired, so… okay… Monday… Monday’s and Friday’s… probably are not good ‘cause I have a doctor’s appointment on those days.

Phone Staffer Caller: Alright. How about tomorrow, Thursday? That should be…

Lead: Well, yeah, that should be good.

Phone Staffer Caller: Can you tell me what time that would probably be?

Lead: Yeah, we’ll go to your most convenient time. Are you good around 3 p.m.?

Phone Staffer Caller: 3 p.m. would be real good?

Lead: Okay, so 3 p.m. onwards, right?

Lead: Yes.

Phone Staffer Caller: Okay, cool. And that is for epoxy flooring, right?

Lead: Right.

Phone Staffer Caller: How about your garage cabinets?

Lead: That’s… good.

Phone Staffer Caller: Oh, so you already have garage cabinets. Are you thinking to do some upgrade with it or you wanted to have our designer—you know?

Lead: I see.

Phone Staffer Caller: Okay, okay, not a problem. So I’ll go ahead and book you at 3 p.m. tomorrow, 5th of December 2024, okay, for our designer to visit your property?

Lead: Right. Okay, that’s good.

Phone Staffer Caller: Okay. And if ever you, you know, things, you know, go wrong, do you have something like another date? Like next week, maybe Tuesday, right after 10 a.m.?

Lead: Okay, after 10 a.m., alright, not a problem.

Phone Staffer Caller: So that it’s after 10 a.m., okay?

Lead: Alrighty.