Type: Garages
Lead Grade: C
Name: Charles (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Denver
Intro:
At Phone Staffer, we specialize in outbound cold calling to help home service companies generate leads. In this transcript, we reached out to a homeowner in Denver to offer a free estimate on epoxy floor installations for their garage. The homeowner, while initially cautious, expressed interest in learning more about the pricing for a two-car garage. An estimate was arranged via text to respect the homeowner’s preferences, showcasing an effective example of how cold calling can help home service companies get more leads.
Below is the redacted transcript of the call to protect personal information:
Ai Transcript:
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Phone Staffer Caller:
Oh, hello. Is this Charles?
Lead:
Hey, good day. Charles, uh, this is just, uh, Chris with the custom garage. Uh, we’re actually installing epoxy floors in the area. Uh, we’re just about to reach out, wondering how is your garage looking?
Phone Staffer Caller:
You’re installing epoxy floors in garages right now?
Lead:
That’s right, that’s right, Charles. So we’re doing free estimates—we’re sending out brochures, epoxy floors, garage cabinets, garage shelves, uh, upgrading the garage.
Phone Staffer Caller:
Uh, what, what’s the cost per foot on the epoxy right now?
Lead:
Well, actually, um, since we’re currently in the area, we’ve got designers. If you’d like, we could show you a free estimate, like a brochure. Uh, how big is your garage, uh, Charles, if you don’t mind me asking?
Phone Staffer Caller:
Probably 400 feet. Like, uh, it fits like basically what, 2 to 3 cars?
Lead:
No, it’s really, it’s supposed to be a two-car garage but it’s smaller than that, I think it’s about 20 by—it might be like 16 by 16 or 20 by 20.
Phone Staffer Caller:
Okay, you got it. Okay, no problem. Give you one second. I’m actually just trying to message one of our designers. Um, this is what I’m going to do Charles. How would you like us to send you the brochure for the free estimate for epoxy floors for, let’s say, a two-car garage? Would you like it to send it to you by email or by a text message?
Phone Staffer Caller:
Uh, well, I was hoping you might be able to tell me what the price should be. Do I have to go through all that?
Lead:
Yeah, well actually, om… I’m not actually a designer. We’re actually just calling house to houses because we’re currently here in this area and if I’m not mistaken this is (redacted) East 28th Place in Denver, Colorado. So if you’d like, we could actually send you a text message with a free estimate because we’re going to ask one of our designers to do that for a two-car garage. Is that okay with you?
Phone Staffer Caller:
Oh yeah. I don’t love making it on the list there, man. So I’m a little skeptical but I hope you can understand. I know your job is just to call and get the information and you’re probably calling a million people right now but I really don’t want to end up on a list.
Lead:
Ah, no man, this is just basically us. If you happen to actually go outside, you see somebody working on some garages, it’s us, (redacted). And what we do is, since this is like a promo, we’re actually asking our designers to actually drop by your house, if you would permit us to, so they can see your garage, like literally. But if you don’t, we can just send you some text message right now at this number I called for the pre-estimate of a two-car garage and a for epoxy, of course, that’s it. We don’t wanna put you on any list at all there, I guarantee you that as much.
Phone Staffer Caller:
If you want to send me the text message to this number you just called, that’ll be fine.
Lead:
Absolutely, absolutely Charles—(redacted). I won’t even bother to ask you for your email address, I respect that man because, well, I’m just a regular guy at home too. You know how it is, but yeah, I really appreciate you actually just taking this phone call.
Phone Staffer Caller:
This is just for epoxy floorings, right—two car garage, no garage cabinets