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Cold Calling

Why us?

Type: Garages
Lead Grade: C
Name: Brittni (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Denver

Ai Transcript:

“`plaintext
Phone Staffer Caller:
Hello, Hi who’s this?

Lead:
Hi, we’re actually installing some epoxy flooring cabinets at the H3, just checking if you’ll be interested in getting some free samples and estimates.

Phone Staffer Caller:
If you guys can do quick free estimates if it’s not like a lot of… like if you don’t have to come to the property or anything?

Lead:
Yeah, sure. We can have a designer give you a call back, Ridley, and we can send you the samples by e-mail so that you can check that. What would be the best e-mail to send the samples to?

Phone Staffer Caller:
If you just have a designer call me, I will do an estimate and see if they would like the samples.

Lead:
Alright sure, I’ll go ahead. Is this the best call back — the 5988?

Phone Staffer Caller:
That works.

Lead:
Alright, what would be the best time to give you a callback? Is it morning, afternoon, or evening?

Phone Staffer Caller:
Afternoon is great.

Lead:
Afternoon, and what would clear with?

Phone Staffer Caller:
Custom garage.

Lead:
So we are from (redacted). And how do you guys get your cold call information?

Phone Staffer Caller:
We actually got this from public records because we’re moving into the area next week. That’s the time we are going to call the neighbors as well to check the information and see if they would be interested in having some garage upgrades.

Lead:
Oh, okay.

Phone Staffer Caller:
Because we’re also checking the Maps or the house numbers through Zillow.

Lead:
Okay. Who owns your company? Or who’s your estimator?

Phone Staffer Caller:
They will give you a call back. They’ll be the ones who can answer your questions, Brittany. Once they give you a call back, you can ask them.

Phone Staffer Caller:
If you… if you’ll just have them call me back, I can provide them with the information at another time. I actually have to jump off the phone right now.

Lead:
I see, but at least can you give me the house numbers so that we can…

Phone Staffer Caller:
I don’t know… I don’t feel comfortable giving you my house number right now because I just don’t know where you guys are. I don’t have any information from you, so I don’t feel comfortable doing that. But I do welcome a callback at another time.

Lead:
I totally understand. However, Brittany, if there’s no house number, we will not be able to provide this information.

Phone Staffer Caller:
No, thank you.
“`