Type: Garages
Lead Grade: C
Name: Robert (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Erie
Intro:
At Phone Staffer, we specialize in lead generation for home service companies through effective cold calling strategies. In this transcript, we reached out to a homeowner in Erie, Colorado, who expressed interest in epoxy flooring for a two-car garage. The homeowner agreed to schedule a follow-up call to discuss service details and pricing options further with a designer. This is an excellent example of how outbound cold calling for leads can generate valuable opportunities for home service businesses. If your home service company is looking to increase outbound lead generation, particularly for services like flooring, reaching potential customers directly can be highly effective. Below is the redacted lead information from the call:
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Ai Transcript:
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Phone Staffer Caller: Hello hi, is that Robert?
Lead: Yeah this, why what can I do for you?
Phone Staffer Caller: Yeah hi there, Robert. This is Roel by the way with (redacted). We just installed some epoxy floors and garage cabinets in the area, um are you still at (redacted) Street?
Lead: Yeah, I’m still there but I just got my garage fixed.
Phone Staffer Caller: Oh, I’m sorry, I just got a new garage though.
Lead: Oh okay, um but how about your flooring?
Lead: Oh the flooring? Uh do you do uh ceramic flooring or um concrete flooring?
Phone Staffer Caller: Uh we do epoxy flooring, epoxy.
Lead: What do you charge for a two-car garage?
Phone Staffer Caller: Um you know what, it is best that we will going to have you scheduled to one of our designers, you know, um and they’ll be just—we’ll be discussing you the the services that we have. Um is this the best phone number that we can contact you?
Lead: Yeah, give me a call and then when I get off work, uh call me. Can you call me today later this evening or tomorrow morning?
Phone Staffer Caller: Um yeah sure sure. What will be the best time we can call you?
Lead: Probably around 8 o’clock in the morning between 8 and 10.
Phone Staffer Caller: Um around 8 or 10 right?
Lead: Yeah.
Phone Staffer Caller: Okay, um and your first and last would be Robert (redacted), right?
Lead: Yeah, Robert (redacted), C-A-J-V-E-Z.
Phone Staffer Caller: Yeah exactly, and your phone number will be (redacted), correct?
Lead: That’s correct.
Phone Staffer Caller: Okay awesome, and just to confirm your address will be (redacted) Buttercup Street, right?
Lead: And I hate that name too, oh my. But is that correct?
Phone Staffer Caller: That that—yeah that’s my address.
Phone Staffer Caller: Uh okay and uh you are in Erie, Colorado (redacted)?
Lead: That that’s correct.
Phone Staffer Caller: Okay awesome. And may I please confirm your email address?
Lead: I don’t have it right now, I’m in the process of changing it but uh that’s my address though.
Phone Staffer Caller: Um no no no, I mean your email address.
Lead: I don’t—I’m in the process of changing that right now so I’m not going to give that up, yeah.
Phone Staffer Caller: Well that is not a problem, that is not a problem, Robert. Um I appreciate you for you know being proactive of telling me that you don’t have a um you know an email address.
Phone Staffer Caller: So your first and last name will be Robert (redacted), phone number will be (redacted). Your address will be (redacted) Buttercup Street, Erie, Colorado and you are interested with epoxy flooring or garage cabinets or both?
Lead: No just—just a phone.
Phone Staffer Caller: Okay, epoxy flooring.
Phone Staffer Caller: Alrighty, so yeah I have the information on my end, you know. Um I’ll hand this over to our team but you’re available tonight, right?
Lead: Yeah, you call me tonight after five o’clock.
Phone Staffer Caller: Okay tonight after five o’clock, so you are in Mountain right? Mountain time?
Lead: Yes, I’m in Mountain time so that’s five o’clock, uh (unintelligible).
Phone Staffer Caller: Okay, not a problem. So yep, um Robert, you know what, I appreciate you um you know for for letting me know um about your interests and you know. Okay, phone call, I have this and hand it to