Type: Garages
Lead Grade: C
Name: Holly (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Hghlnds Ranch
Intro:
At Phone Staffer, we specialize in helping home service companies generate more leads through targeted cold calling strategies. In this transcript, we reached out to a homeowner in the local area to offer free samples and estimates for epoxy flooring and custom garage cabinets. The homeowner expressed interest in getting their basement floor epoxied and discussed their concern about possible leveling issues. We collected the necessary information and scheduled a follow-up for the designer to provide an estimate. This successful outreach not only demonstrates how effective cold calling for leads can be, but also serves as an example of how home service companies can boost their lead generation efforts. Below is the redacted information from the call to ensure privacy.
Ai Transcript:
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Phone Staffer Caller: Hi, I’m looking to speak with Holly.
Phone Staffer Caller: Hello. Thanks! Connecting you now.
Lead: Hi. Is this Holly?
Phone Staffer Caller: Yes, yeah.. Hi Holly. My name is Jona. I’m from (redacted). We’re actually installing Epoxy flooring and Garage cabinets at (redacted). Just checking if you’re open to receive free sample designs and estimates?
Lead: I would be, just not today. Because I really would be interested in something like that.
Phone Staffer Caller: Ohhh, I see.. Ah. Maybe I can just send you the samples and designs. It’s actually for free. If ever you’re interested….
Lead: Yeah, yeah. That’d be great! I am interested!
Phone Staffer Caller: Alright, awesome. Ah. Can you have the email address that you want to send the samples to?
Lead: Yes, sure. Hollyscott, H-O-L-L-Y-S-C-O-T-T-4-8 at (redacted).
Phone Staffer Caller: Thank you so much. What would you be interested in that they can include in the application? Is it the cabinets or the epoxy?
Lead: You know, the thing is. Okay, so I would love to have my basement floor epoxied. Honestly, but um I think I’m worried that I also have some leveling problems. Like, I feel like the floor would need to be leveled before I put epoxy on it and I don’t know if you do that.
Phone Staffer Caller: No problem because our designer can check that one and can provide you some estimates and also some samples. You don’t have to worry – it’s actually for free. Just to make sure this is (redacted), correct?
Lead: Yes, you don’t give my number or information to anybody else do you?
Phone Staffer Caller: Oh, no because for this one, this is just actually the reference if ever we are going to check the area. So we have a reference for this one and this will be for our designers. Just to confirm, is this your best callback number the (redacted)?
Lead: All right. What would be the best time to give you a callback Holly? Is it in the evening?
Lead: Evening.
Phone Staffer Caller: All right. Awesome. So this is just for the flooring that you’re interested in right?
Lead: Yeah.
Lead: And how much does a garage epoxy cost?
Phone Staffer Caller: Um that would be provided to you by our designer so that they can check it as well. It depends on your garage. Is it a one car garage or two cars?
Lead: It’s two car but it’s not that big.
Phone Staffer Caller: Okay. I’ll go ahead and send this information first to our designer so that they can check the estimates for you. Okay?
Lead: Okay. Thank you. Appreciate it.
Phone Staffer Caller: All right. Have a great day.
Lead: Thank you so much. Bye.
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