Type: Power Washing
Lead Grade: C
Name: Kaylee (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Acworth
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate more leads through effective cold calling techniques. In this call, we connected with a property manager in Acworth, GA, to discuss scheduling an on-site visit for a power washing estimate. While the property had been recently cleaned, they expressed interest in keeping vendor options open for future services. This conversation highlights how cold calling for leads can create new opportunities for home service companies by building relationships with potential clients. Below is the redacted call transcript to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Hallo, thank you for calling (redacted). This call may be recorded for quality assurance and training purposes. To continue, please press 1.
Phone Staffer Caller: Good afternoon. Thank you for calling (redacted). This is Kali. How can I assist you?
Lead: Hi Kali, Kristen here with (redacted) Powerwashing. How are you doing?
Phone Staffer Caller: I’m doing well. How are you?
Lead: I’m doing great. Thank you for asking. Well, I’m just wondering if you can help me. The reason for my call is that I would like to check when would be the best time we can drop by to your office to reach your Facility Manager or the one who is in charge of your exterior maintenance, please.
Phone Staffer Caller: Um, yes ma’am. I’m the Community Manager here on site. Is this regarding some marketing? Just trying to see if we’re open to your business?
Lead: Yeah. We are a Powerwashing company, and the reason why I’m asking if we can stop by your office is because we also have an appointment with your neighboring establishment, and we’re checking if we can also drop by at the same time to your office aside from our appointment. Well, this is to maximize our time and, of course, to keep your options open. So, if ever, is it okay if we can drop by maybe this—let me check here—uh, this Wednesday?
Phone Staffer Caller: Um, it depends on the time. I have a few appointments scheduled already that day. Truly, if you guys just want to drop by whenever, you’re more than welcome. However, I may not be available, but my team will be here, and we’re happy to take y’all’s information.
Lead: Okay, perfect. So is it okay if we drop by? We still have Wednesday through Friday open—so which is more convenient?
Phone Staffer Caller: Those days are generally most convenient. I will say we have fire inspections this week, so it’s going to be very tight for everybody. We may not be available.
Lead: No problem, because we still have availability next week. Is it okay if we drop by maybe March 25, Tuesday next week, between 12 to 2 PM or 2 to 4 PM?
Phone Staffer Caller: Anywhere from 12 to 1 would be fine. I have a call scheduled from 12 to 1.
Lead: Okay, I’ll take note of that. That would be on Tuesday next week, right? March 25th.
Phone Staffer Caller: That would be fine.
Lead: Okay. And well, this is for backup only just in case you’re not available or something comes up—would it be okay if we also dropped by Wednesday morning or the same time, 12 to 1 Wednesday?
Phone Staffer Caller: 12 to 1 would be better.
Lead: Okay, I’ll take note of that. Can we have your name, please?
Phone Staffer Caller: It’s Kaylee.
Lead: Kaylee, and your last name?
Phone Staffer Caller: (Redacted).
Lead: Okay, and you mentioned that you’re the Community Manager?
Phone Staffer Caller: Yes, Community Manager.
Lead: And you mentioned that the Maintenance Supervisor is Tony?
Phone Staffer Caller: Yes, Tony.
Lead: And last name, please?
Phone Staffer Caller: (Redacted).
Lead: Okay, I’ll take note of that. I just want to confirm the name of the company again. That would be (redacted), located at (redacted). All correct?
Phone Staffer Caller: Yes, that’s correct.
Lead: Okay. And this is the best number that we can also reach you,