Type: Power Washing
Lead Grade: C
Name: Gerald (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Addison
Intro:
At Phone Staffer, we help home service companies generate leads through effective outbound marketing strategies like cold calling. In this transcript, we connected with a property representative in Addison, Texas, to schedule a visit for a power washing service. While the property team handles some cleaning in-house, they were open to discussing a free estimate from our client. This call demonstrates how outbound marketing for home service companies can uncover potential opportunities, even when businesses already have internal solutions. Below is the redacted call information to protect privacy.
Ai Transcript:
**Phone Staffer Caller:**
Hello, thank you for calling the (redacted). This call may be recorded for quality assurance purposes.
If you are calling about leasing information, press 1.
If you are a current resident, press 2.
For other inquiries, press 3.
Please wait while we connect your call.
—
**Phone Staffer Caller:**
Hello, thank you for calling the (redacted). This is Zanah. How may I help you?
**Lead:**
Hi Miss Zanah, my name is Jessica. I was hoping to speak to a Property Manager, Joseph (redacted).
**Phone Staffer Caller:**
Hello, thank you for calling the (redacted). This is Jerald.
**Lead:**
Hi sir, I was transferred to you. My name is Jessica, I’m a vendor for a power washing company.
We were given an address at (redacted). We just wanted to speak to a property manager at that address, Joshua (redacted).
**Phone Staffer Caller:**
At the moment, the property manager is in a meeting for quite a while today. With all of the storms and everything, a lot of things took place. So they’ll be unavailable for quite a while.
Is there something I may be able to help you with? I’m the assistant property manager.
**Lead:**
Oh, yeah. Sorry for what happened.
But yes, definitely, I can discuss this with you. My manager would like to drop by tomorrow if the main property manager is not there. Maybe if you’re available?
All we wanted to know is the best time for him to go there. Are you available in the morning or afternoon?
**Phone Staffer Caller:**
I don’t know if tomorrow will be a good time. Maybe Monday next week?
**Lead:**
If that’s okay, what time?
**Phone Staffer Caller:**
He’s open between 10:00 AM and 3:00 PM. You can give me a time in between.
**Lead:**
Okay, then 10:00 to 11:00 AM should be fine.
**Phone Staffer Caller:**
That works. I’ll put it on the calendar for Monday, March 10, from 10:00 to 11:00 AM.
Let me get an email so I can send you a confirmation.
**Lead:**
Sure.
**Phone Staffer Caller:**
You can send it to our community email. Hold on one second.
COMMUNITIESBT as in Boy T as in Tom at (redacted).
**Lead:**
Thank you. So you said, COMMUNITIESBT as in Boy and Tango at (redacted).
**Phone Staffer Caller:**
Yes.
**Lead:**
I would also need to get your name, sir.
**Phone Staffer Caller:**
My name is Jerald.
**Lead:**
G-E-R-A-L-D?
**Phone Staffer Caller:**
Yes.
**Lead:**
Got it. And your last name, sir?
**Phone Staffer Caller:**
Coney, C-O-N-E-Y.
**Lead:**
Thank you, sir Jerald.
Let me confirm the information. Correct me if I’m wrong.
The business name is (redacted).
The address we have on file is (redacted).
The best number to call back ends in (redacted).
Or do you have any direct contact number?
**Phone Staffer Caller:**
No, this is the best contact number.
**Lead:**
Got it. No problem.
On Monday, he will not take much of your time. We know everyone is busy.
He just wants about 10 to 15 minutes to walk through the facility and check what areas might need
