Type: Power Washing
Lead Grade: C
Name: James (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Antioch
Intro:
At Phone Staffer, we specialize in helping home service companies generate more leads through strategic cold calling techniques. In this transcript, we reached out to a homeowner in Antioch, Tennessee, to offer a free estimate for power washing services, focusing on exterior cleaning needs. The homeowner agreed to schedule a call with an estimator while expressing interest in potentially moving forward with the service. This is an excellent example of how outbound cold calling can successfully generate quality leads, helping home service businesses grow. If you’re looking for effective ways to improve your home service lead generation or want help with outbound efforts to get more leads, this approach can be highly beneficial. Below is the redacted information from the call to protect privacy.
Ai Transcript:
**Phone Staffer Caller**: Hello? James?
**Lead**: Yes?
**Phone Staffer Caller**: Yeah, hi, James, Christine here with (redacted), and we’re actually just calling the neighbors in Arvington Way because we’re working on a few neighbors’ properties this week. Since they’re already in the area, we’re just checking if you’re interested to have a pre-estimate for exterior cleaning if you haven’t done that yet.
**Lead**: If I have a what?
**Phone Staffer Caller**: If you haven’t done that yet.
**Lead**: All right, it’s been a minute since I’ve had it done. What do you charge?
**Phone Staffer Caller**: Well, actually, when it comes to pricing, the price depends on the area or size. That’s why what we can actually do for you is I’ll let you stick with one of our estimators. He can give you a call to discuss if you like, or he can drop by since he’s already in the area.
**Lead**: I can, I can have one of your estimators give me an EFG. I’m not going to be there.
**Phone Staffer Caller**: You can do it without me being there, can’t I?
**Lead**: I don’t for you. What do you mean? You’re not there?
**Lead**: I work. I’m not at home.
**Phone Staffer Caller**: OK, well, it’s they can go over a few things at the most convenient time for you, if you’d like. I can schedule you a call. I’ll let you speak with one of our estimators, and he will be the one who will discuss more about the pricing. Or if you have any questions regarding this, I can schedule you a call with him. And of course, it is completely no obligation, no pressure. They will be able to come out, see what you have, and offer you an estimate to get cleaned up.
**Lead**: OK, I’m saying it’s OK to do that. Just let me know who you are.
**Phone Staffer Caller**: Yeah, again, this is Christine.
**Lead**: I’m saying when he comes to my house, just let me know who you are so I… OK?
**Phone Staffer Caller**: OK, no worries. Jacob—he will be the one who will go to your house, OK? And he will be the one who’s going to call you. So if you have any questions regarding the pricing, you can also ask him. And of course, he will be more than happy to assist you.
But, if I may ask, are you available to hold on for a moment? Let me check. Are you available this week for a call like tomorrow or maybe Thursday or Friday?
**Lead**: He can call me anytime. I have access to my phone. I just might not be at home.
**Phone Staffer Caller**: OK, so you’re available, let’s say tomorrow, Wednesday, September…? Oh, I’m sorry.
**Lead**: Oh, sorry, yeah.
**Phone Staffer Caller**: Ah, today is…that would be September 17. Are you available at like 9:00, 11:00 a.m., or noon?
**Lead**: No, 11:00 a.m. to 1:00 p.m. would be fine.
**Phone Staffer Caller**: Would that be fine for you?
**Lead**: Yes, that’s fine.
**Phone Staffer Caller**: OK, that’s perfect. So I just want to confirm: your name is James (redacted), right?
**Lead**: Yes.
**Phone Staffer Caller**: And is this the best number that we can reach you at? (redacted)?
**Lead**: Yes, you called it, so I don’t have to repeat it again.