Type: Power Washing
Lead Grade: C
Name: Nathaly (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Arlington
Intro:
At Phone Staffer, we help home service companies get more leads through outbound calling campaigns tailored to their target markets. In this transcript, our team called a property manager at an apartment complex in Arlington to schedule a quick appointment for a power washing proposal. The assistant manager expressed interest and confirmed a date and time to meet for a walkthrough and pricing consultation. This is a great example of how outbound marketing for home service companies can result in qualified opportunities and new business. Below is the redacted transcript of the call for reference.
Ai Transcript:
Phone Staffer Caller:
This call may be monitored or recorded. We will be with you promptly.
This call may be recorded for quality assurance and training purposes.
If you are interested in learning more about renting one of our beautiful apartment homes, if you are a resident, vendor, or would like to speak with the office staff, press the button again.
All right, now let’s try out our, uh, output and see if we can use the chats.
Hi, this is um, (redacted). My name is Elizabeth. How can I help you?
Lead:
Hi, good afternoon. I’m Jessica. I am a vendor. I was hoping to reach a property manager.
Phone Staffer Caller:
Okay. Um, you have an assistant manager. Do you want to talk to her?
Lead:
Oh yeah, sure. Thank you.
Phone Staffer Caller:
We’ll give you one second.
Phone Staffer Caller:
This is Natalie. How may I help you?
Lead:
Hi Miss Natalie. Good afternoon. My name is Jessica. I am a vendor. Um, my manager was hoping to drop by your office to provide a quick proposal about power washing. That’s what we do. Uh, we just wanted to know if you have a little time for us tomorrow? Maybe just 10-15 minutes, ma’am?
Phone Staffer Caller:
How long does usually take? Because usually the beginning of the month is pretty busy.
Lead:
Oh! So, maybe you could try next week?
Phone Staffer Caller:
Yeah, next week won’t be a trouble. It’s okay.
I actually opened the whole month of April. So, can we do April 7th? Next Monday, I think? That’s better for you?
Lead:
OK, yeah, that should be fine.
Phone Staffer Caller:
OK, he’s open. Um, can we do 3 o’clock by 7th? That be OK?
Lead:
Yes. Let me get the email so I can send this to you right now ma’am. Thank you.
Phone Staffer Caller:
OK. You ready?
Lead:
Oh, can I get the email?
Phone Staffer Caller:
Yeah. That’s Nathaly, that’s N-A-T-H-A-L-Y.
.Martinez, with a C, at (redacted).com.
Lead:
Alright, thank you so much Miss Nathaly. I’m just gonna put this as a note.
By the way, I have two quick questions. I know you’re busy but yeah.
What areas of your property do need power washing most of the time?
Because we do cover almost everything. Pool, brick walls, paving.
Phone Staffer Caller:
I’m not sure. I would have to give Let Me In Sky to walk around and let me know.
Lead:
OK, not a problem ma’am. Let me just confirm everything before I let you go.
Our business name is (redacted).
The address is (redacted).
And the phone number ends in (redacted).
That’s the best number, right?
Phone Staffer Caller:
Thank you.
Lead:
OK. Will you — last question, ma’am. Will you be the same person who would personally assist my manager?