Type: Power Washing
Lead Grade: C
Name: Sam (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Ashburn
Intro:
At Phone Staffer, we help home service companies generate quality leads through outbound marketing strategies like cold calling. In this transcript, we contacted a property manager in Ashburn to discuss exterior window washing for a new townhome community. After learning about their needs, we scheduled a meeting for an estimate and proposal. This is a great example of how outbound marketing for home service companies can effectively help businesses connect with property managers and secure new opportunities. Below is the redacted call transcript to ensure privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted). How can I help you?
Lead: Hi there, sir. Good morning, it’s Al here with (redacted) Powerwashing. I’m looking for the property manager.
Phone Staffer Caller: Yeah, I’ll see if he’s available.
Lead: Awesome, thank you.
Phone Staffer Caller: This is Sam.
Lead: Hi there, Sam. Good morning. Is this the manager?
Phone Staffer Caller: Yes, I’m the property manager.
Lead: Awesome, awesome. Hi there, Sam. This is Al here with (redacted) Power Washing. I’m a vendor for your power washing company. I’m just checking if Wednesday is a good time for my project manager to come by the office and speak with you? I’d like to share a proposal for our services.
Phone Staffer Caller: Sure, and can you go over the general services offered with power washing? What’s the general nature of the company?
Lead: Yeah, we pressure wash exteriors of commercial properties, and we’re working in the area next week. So, I would like to give you guys a quote—at least you guys could compare our prices. Do you think Wednesday is fine?
Phone Staffer Caller: So, my service manager’s out of town at this time. We have one project that’s located for… So we’re actually residential townhomes, so it’s a little bit different than what you would be used to. We have one project for exterior windows for 200 townhomes. I would love for you to send over an email, but right now I don’t have a good date for when a meeting would be best.
Lead: Gotcha. Yes, I would love to send your information over via email because typically what he does is he takes a look at the area. At least when he sees the actual place, he could give an accurate estimate and quote.
Phone Staffer Caller: Sure.
Lead: How about the first week of April, do you think that’s a better time?
Phone Staffer Caller: Sure, if there’s Tuesday or Thursday availability.
Lead: Yep, Tuesday or Thursday. So April 1st, that Tuesday.
Phone Staffer Caller: I think that works just fine, between 10 a.m. to 11 a.m. for about 10 to 15 minutes.
Lead: That works. Awesome. And can you also have (redacted) on the email?
Phone Staffer Caller: Sure, it’s (redacted).
Lead: Got you. And a quick question, Sam.
Phone Staffer Caller: Oh, yes, I’m so sorry—go ahead, please.
Lead: Can I have the email?
Phone Staffer Caller: Just for the email address, it’s (redacted).
Lead: Got you. I see that you guys are associated with (redacted) because we’ve been sending our proposals to (redacted) as well.
Phone Staffer Caller: Yep, that goes straight to the Leasing Office.
Lead: Okay, awesome. And the office address, that’s (redacted).
Phone Staffer Caller: Yes, sir.
Lead: Okay, awesome. So how often do you guys power wash the properties you manage, Sam?
Phone Staffer Caller: So, we haven’t yet. We’re brand new. This community has 200 brand-new townhomes. We just finished our last building construction recently, so this will be the first window-washing exterior. We would be looking to do it either all at once per year, or depending on the proposal price, we might need to split it—doing half the community one year and then the other half the following year.
Lead: Gotcha, definitely. I will take note of this and inform my project manager, because certainly, he could give a good proposal for