Type: Power Washing
Lead Grade: C
Name: Ikemefune (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Atlanta
Intro:
At Phone Staffer, we excel in generating new leads for home service companies through effective cold calling strategies. In this particular transcript, we reached out to a homeowner in Crescendo Court to offer a free estimate for power washing services. The homeowner expressed hesitation due to recent cleaning but was open to a virtual consultation instead of an in-person visit. This example highlights how cold calling for leads can engage potential customers and create opportunities even when they may not have immediate needs. If your home service company is looking to improve outbound lead generation and get more leads, cold calling can be a highly effective approach. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller:
This is Michelle with (redacted) Power Washing. I’m looking for Eke Mefum, Okafor.
Lead:
Yes.
Phone Staffer Caller:
Yes, sir. Our team will just be conducting a free estimate this week in (redacted) Court.
So if you’d be interested in your driveways or the outside parts of your house?
Lead:
The driveway?
Phone Staffer Caller:
Yes, sir, we do driveways as well for a free estimate.
Lead:
Mm-hmm.
Phone Staffer Caller:
Are you going to be available on Friday, sir, for a schedule?
Lead:
What is wrong with my driveway?
Phone Staffer Caller:
For a power wash free estimate.
Lead:
No, I just washed my house. I just washed it today.
Phone Staffer Caller:
Okay, how about for your driveway, sir, or other parts of the house?
Lead:
The washes?
Phone Staffer Caller:
Yes, sir. Anyway, this would only be a free estimate, no pressure and no obligation.
Lead:
Which area are they going to wash? What are they applying to wash?
Phone Staffer Caller:
Well, these are the services that we offer:
Sidings, features, roof, driveway, front or back of the house. So which do you prefer?
Lead:
So, the wash at what cost?
Phone Staffer Caller:
I’m sorry, sir, which part?
Oh, this would be a free estimate only, sir. So what’s gonna happen is that it would be our estimator who will discuss the pricing to you in person.
And his name is Matt.
So I’m afraid I cannot give you the amount because that would depend on the size of the area or part of the house.
Lead:
So if I tell him, I should be able to get the estimate, like an idea of the cost, so he doesn’t waste his time in coming to speak to me.
And I don’t waste my time too because…
Phone Staffer Caller:
I see.
Well, in that case, sir, if you’re not yet ready for the in-person visit, we can schedule you for a phone call with him instead of an in-person visit.
So in that way, our estimator Ally will personally give you a call instead.
So it would only be a virtual appointment, sir. How about that?
Lead:
Okay.
Phone Staffer Caller:
So are you gonna be available for a call on Friday, sir?
Lead:
Okay, let me just check our schedule.
So once again, sir, since you’re not yet certain and, of course, just like what you’ve mentioned, you don’t want to waste our estimator’s time, this would only be a virtual appointment via phone call.
So for our Friday schedule, sir, are you gonna be available from 3 to 5 p.m. in the afternoon?
Lead:
3 to 5.
Phone Staffer Caller:
And which part of the house would you like to inquire about so I can include it in the notes?
Lead:
I’m not inquiring anywhere. I don’t… as a matter of fact, there was a general cleaning, and my patio was…
Phone Staffer Caller:
Patio?
Lead:
My patio was washed today.
Uh-huh. I guess maybe they washed my driveway, which is a small area. So I don’t… I don’t see anywhere that needs to be washed.
I don’t know.
Phone Staffer Caller:
I see. So is it okay if we give you a call for like a general inquiry about the parts of the house?
Lead:
Yeah.
Phone Staffer Caller:
Okay, sir.
So let me just complete that in my notes, and that would be on the (red