Type: Power Washing
Lead Grade: C
Name: Maricela (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin
Intro:
At Phone Staffer, we help home service companies grow through targeted outbound efforts like cold calling. In this transcript, one of our agents connected with the assistant property manager of a residential community in Austin, Texas to introduce commercial power washing services. A walkthrough was scheduled so the prospect could receive a free estimate and discuss future power washing needs for garages and other high-traffic areas. This conversation highlights how cold calling for leads remains an effective way to generate interest and book appointments in the home and property services industry. Below is the redacted lead information for privacy.
Ai Transcript:
Phone Staffer Caller:
This call may be called for quality assurance and training purposes.
If you are interested in learning more about renting one of our beautiful homes, press 1.
If you are a Resident here, press 3.
If you are a vendor or have a question for the office staff, press 4.
To hear all options again ple—
(Phone tone)
Lead:
Thank you for calling (redacted), Ontario. This is Maricela speaking. How can I help you?
Phone Staffer Caller:
Hello, good afternoon.
Lead:
Hello, can you hear me?
Phone Staffer Caller:
Yes, I can hear you. Good afternoon, this is Chris.
I’m hoping if I could be able to speak to your property manager or assistant manager by any chance?
Lead:
This is the assistant manager.
Phone Staffer Caller:
Oh, thank you. I was routed to you.
I’m trying to get your approval, if we could be able, like, to come by at the property and provide you like some proposals and free estimate, when it comes to power washing.
By the way, I’m a vendor with the (redacted) power washing.
Lead:
Okay. You can actually come visit the site.
We’re still under construction.
Phone Staffer Caller:
Oh, it’s totally fine.
What we’re trying to do is only, like, introduce our power washing services to you. Like maybe in the future, you need our help, so we can directly communicate through there.
And we can talk a lot about things and we can also provide, like, recommendations when it comes to power washing.
So what do you think? Can we come by sometime next week?
Lead:
Sure, you can come by.
Phone Staffer Caller:
Is it a possibility—possibly Wednesday?
Lead:
Sure, sure.
Phone Staffer Caller:
How about between 12 to 3? Around that time, would it be a good time for you?
Lead:
Yeah, that would be okay.
Phone Staffer Caller:
Alright, thank you so much.
And just wanted to confirm, of course, that we will be dropping by at the correct location.
You’re still at (redacted), Austin, Texas, and this is still your best callback number as in (redacted), and the name of the business would be (redacted), right?
Lead:
That’s correct.
Phone Staffer Caller:
Thank you so much.
By the way, how do you spell your name? That’s such a nice name.
Lead:
It is M-A-R-I-C-E-L-A.
Phone Staffer Caller:
Gotcha. Thank you so much.
And how about your last name as well. I’m sorry.
Lead:
(Redacted). G-O-N-Z-A-L-E-Z.
Phone Staffer Caller:
Gosh. Wow. Like, any family in Spanish?
So, like, (redacted) is like more likely Latin, something like that?
Lead:
Yes.
Phone Staffer Caller:
That sounds so Spanish to me.
And yeah, do you have any best email as well where I can send our company’s materials ahead of time so that you can check it out?
Lead:
Yeah, you can send it to (redacted)
Phone Staffer Caller:
(redacted). Thank you so much for this information.
And I’ll be just having last two more questions, and then we’re all good in here.
And like, will you be also the one just as my project manager for the tour of the property this upcoming Wednesday for like 115 minutes, or what? The other person?
Lead:
Yes, no, it would be me.
Phone Staffer Caller:
I thank you so much for that.
And like,