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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Shonda (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Batavia

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate high-quality leads through cold calling. In this transcript, we contacted a property representative in Batavia to schedule a power washing estimate for an exterior cleaning project. The call resulted in a booked appointment, demonstrating the effectiveness of cold calling for leads in the home service industry. If you’re looking to get more leads for your home service company, strategic outbound efforts like these can be a powerful tool. Below is the redacted information from the call to ensure privacy.

Ai Transcript:

**Phone Staffer Caller:**
So I’m here from like, nine to twelve.

**Lead:**
About what day would you like to do it?

**Phone Staffer Caller:**
Well, I do have meetings next week, naturally, so I’m not coming in on Tuesday. Or the week after. Let’s do the week after next week.

**Lead:**
Alright. That week, it doesn’t matter what day?

**Phone Staffer Caller:**
That’s wonderful. The week after, let’s say, Monday the 24th.

**Lead:**
Okay. Alright. Would you like it to be morning or afternoon?

**Phone Staffer Caller:**
It’ll have to be morning but not like too early. Maybe 10 or so.

**Lead:**
Okay. How about between 11 to 1, is that possible? Or 9 to 11?

**Phone Staffer Caller:**
Nine to 11.

**Lead:**
9 to 11, okay. But just in case, you know, you’re not available or…

**Phone Staffer Caller:**
No, no, no. No, I was asking.

**Lead:**
Well, you mean 9 to 11. Like that’s a 2-hour window, but he’s just gonna be there for like 15 minutes.

**Phone Staffer Caller:**
Right, right. A 2-hour window for his arrival, between 9 to 11. Just in case, you know, you’re not available.

**Lead:**
I know Monday sometimes is busy. We can always do the next day, same time. Is that okay?

**Phone Staffer Caller:**
Wonderful. Thank you.

**Lead:**
Sorry, can I have your first and last name, ma’am?

**Phone Staffer Caller:**
Shawnda Quinn.

**Lead:**
That’s S-H-O-N-D-A?

**Phone Staffer Caller:**
Yes.

**Lead:**
How do you spell your last name?

**Phone Staffer Caller:**
Q-U-I-N-N.

**Lead:**
Q-U-I…oh, wonderful. Thank you. And this is a good callback number, right, the one I called you on, ending in (redacted)?

**Phone Staffer Caller:**
Correct.

**Lead:**
Alright. For the property address (redacted)?

**Phone Staffer Caller:**
Yeah. (redacted).

**Lead:**
Okay, thank you. What would be the best email to send a confirmation to?

**Phone Staffer Caller:**
Dimmit, D-I-M-M-I-T-T woods at (redacted).

**Lead:**
Alright, so that’s dimmit, D-I-M-M-I-T-T woods at (redacted), correct?

**Phone Staffer Caller:**
Yes.

**Lead:**
Sorry, what’s next after that?

**Phone Staffer Caller:**
Housing.

**Lead:**
Housing, Housing.com?

**Phone Staffer Caller:**
Thank you so much.

**Lead:**
Do you know how often you do power washing on that property?

**Phone Staffer Caller:**
I have not a clue.

**Lead:**
But do you remember when was the last time?

**Phone Staffer Caller:**
So I’ve only been here for like three months and we haven’t had it done since I’ve been here.

**Lead:**
Oh, I see.

**Phone Staffer Caller:**
I don’t know if our maintenance guys actually might do it themselves. I don’t know.

**Lead:**
OK, yeah. But good thing at least you have the information just in case you need the service in the future. You do have a reference.

**Phone Staffer Caller:**
Yeah.