Type: Power Washing
Lead Grade: C
Name: Kenya (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them connect with potential clients through cold calling. In this transcript, we reached out to a property manager in Birmingham to discuss power washing services. The manager confirmed interest, shared key details about the property, and scheduled a meeting for a service proposal. This is a great example of how cold calling for leads can generate opportunities for home service businesses. Below is the redacted call transcript to ensure privacy.
Ai Transcript:
**Phone Staffer Caller:**
Thank you for calling (redacted). Please notice that this call may be recorded for quality and training purposes.
If you are interested in learning more about renting one of our beautiful homes, please press 1.
If you’re a resident and need to place a routine maintenance request, please press 2.
If you’re a resident with a maintenance emergency, please press 3.
If you’re a vendor or have a question for the office staff, please press 4.
To hear these options again, thank you for calling (redacted).
**Lead:**
Hi there, good morning.
**Phone Staffer Caller:**
Good morning! How are you doing?
**Lead:**
I’m good, how are you? I didn’t catch the company name.
**Phone Staffer Caller:**
Oh yes, I’m sorry. It’s (redacted) Power Washing. I just wanted to see if my project manager can come by the office and speak with the property manager on Thursday.
**Lead:**
You said power washing?
**Phone Staffer Caller:**
Yep, that’s right.
**Lead:**
OK, at the moment, uh… what time Thursday are you looking to send someone?
**Phone Staffer Caller:**
Yeah, between 11 AM and 2 PM for about 10–15 minutes. We just want to present a proposal and introduce our services to the property manager. Do you think that works?
**Lead:**
11 AM to 2 PM on Thursday? OK, awesome. By the way, I didn’t catch your name earlier. I’m so sorry. Can you tell me your name again and your position?
**Lead:**
Kenya, Property Manager.
**Phone Staffer Caller:**
OK, all right. Can you help me spell your name? I just need to make sure I got it right.
**Lead:**
K-E-N-Y-A.
**Phone Staffer Caller:**
Got it. And is this a good contact number for you, Ms. Kenya?
**Lead:**
Yes, that’s the number I’m calling from.
**Phone Staffer Caller:**
OK, gotcha. And do you have an email address where I can send a confirmation for the visit on Thursday?
**Lead:**
OK.
**Phone Staffer Caller:**
Could you repeat that?
**Lead:**
Yes, you can send it to (redacted).
**Phone Staffer Caller:**
OK, so you guys are associated with (redacted) Property Management?
**Lead:**
Yes.
**Phone Staffer Caller:**
OK, great. I just wanted to confirm the email address. That’s (redacted). Is that correct?
**Lead:**
Yes, that’s correct.
**Phone Staffer Caller:**
OK, just a quick question—how often do you typically pressure wash the property?
**Lead:**
Um, I can’t answer that question.
**Phone Staffer Caller:**
Gotcha, that’s totally fine. Has it been done recently?
**Lead:**
We are going through a renovation right now, so it has not been done in a while because of the renovations.
**Phone Staffer Caller:**
Gotcha, I’ll take note of that. Are there any specific areas that need extra attention when it comes to cleaning?
**Lead:**
The exterior, dumpster areas, and breezeways.
**Phone Staffer Caller:**
OK, got it. I just need to confirm—this is (redacted) in (redacted), right?
**Lead:**
Yes.
**Phone Staffer Caller:**
Awesome. And just to confirm, on Thursday, will you be available to meet with my project manager for the quick visit of 10–15 minutes?
**Lead:**
Yes