Type: Power Washing
Lead Grade: C
Name: Victoria (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham
Intro:
“At Phone Staffer, we help home service companies get more leads through strategic outbound marketing efforts like cold calling. In this call, we connected with a property representative in Birmingham to schedule an on-site estimate for power washing services. The conversation ensured that the decision-makers were available for the walk-through, allowing our client to provide a detailed proposal. This is a great example of how outbound marketing for home service companies can generate valuable leads and business opportunities. Below, you’ll find the redacted details from the call while maintaining privacy.”
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted). Jiraya speaking. How may I help you?
Lead: Hi there, Jiraya. Good afternoon. It’s Delphi Error. I am looking for Victoria.
Phone Staffer Caller: May I ask who’s calling? I think she may be on a phone call right now.
Lead: Oh, okay. Yeah, it’s Delphi Error. I am a vendor for a power washing company, just wanted to follow up with her. Do you think she’s going to be available in an hour or two?
Phone Staffer Caller: Yes, she should be.
Lead: Okay, got it. You said you’re with what company?
Phone Staffer Caller: Yep, we are with (redacted) Power Washing.
Lead: Power washing, oh, okay. Yeah. Are you the assistant property manager? Did you all email her as well?
Phone Staffer Caller: Yep, we sent an email the other week, so I wanted to follow up.
Lead: OK. And then we can drop by next week. Are you the assistant property manager?
Phone Staffer Caller: Yes, sir.
Lead: Got it, great. You think we can drop by for about 10 to 15 minutes next Tuesday, April 1st?
Phone Staffer Caller: Yeah, that will be totally fine.
Lead: Okay, awesome. I have here 11 AM to 2 PM. You think that works for you guys?
Phone Staffer Caller: Yeah.
Lead: Okay, got it. And just to confirm, on Tuesday when my Project Manager comes by, he’ll do a tour of the property and give you guys an estimate and proposal for our pressure washing service. I just wanted to confirm if that would be you or Ms. Victoria who will meet my Project Manager during the tour?
Phone Staffer Caller: It will more than likely be Victoria.
Lead: Victoria, okay. Gotcha, awesome. And I just need to confirm if I got the address right. Let me double-check that. 3172 Chestnut Ridge Lane in Birmingham?
Phone Staffer Caller: Um, no, it’s 3741 Chestnut Ridge Lane.
Lead: Oh, 3741, right?
Phone Staffer Caller: Mm-hmm, uh-huh.
Lead: Okay. Chestnut Ridge Lane in Birmingham. Got it. Ma’am, can you help me spell your name? I’m so sorry, I wasn’t able to catch it earlier.
Phone Staffer Caller: It’s U-R-Y-A-H.
Lead: I love your name, Ms. Uryah.
Phone Staffer Caller: Thank you!
Lead: And I also have the email address where I could send you guys the information.
Phone Staffer Caller: Uh, you said which address?
Lead: Email address. You can either send it to (redacted).
Phone Staffer Caller: Yes.
Lead: Okay, awesome. Just a quick question—how often do you pressure wash the property?
Phone Staffer Caller: Ah, I’m not sure. I think it’s been a while.
Lead: Do you recall the last time you guys had it done?
Phone Staffer Caller: I think the maintenance technician may have done it himself, but it was only in certain areas.
Lead: I see. Got it. So, typically which areas do you guys pressure wash whenever you do? The driveway, patio, property?
Phone Staffer Caller: The office, gym area.
Lead: Gym area, got it.
Phone Staffer Caller: The sidewalks and stuff.
Lead: Okay, sidewalk, right. Got it. So, part of the office, gym, and sidewalk.
Phone Staffer Caller: Uh-huh.
Lead