Type: Power Washing
Lead Grade: C
Name: Henry (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Burgettstown
Intro:
At Phone Staffer, we help home service companies generate leads through effective cold calling strategies. In this transcript, we contacted a homeowner to discuss an upcoming estimate for power washing services. The homeowner expressed interest in an estimate for their driveway and showed a potential for scheduling with a callback planned with their spouse. This call showcases how outbound efforts can successfully assist in lead generation for home service companies looking to increase their customer base. Below is the redacted call information for privacy protection.
Ai Transcript:
Phone Staffer Caller:
Hello, my name is Michelle. Am I speaking with Henry?
Lead:
You are.
Phone Staffer Caller:
All right, once again this is Michelle from (redacted). And the reason why we’re calling is we will conduct a free estimate along Paris Collier’s. And we just want to know if we can visit your house?
Lead:
When would that be?
Phone Staffer Caller:
At your most convenient time or date, sir. And of course we don’t do surprise visits, so we will be calling first. John will be calling first to give you a call. So, we just want to ask you, what’s your most convenient time or day for a call? We can call you back tomorrow for a quote, sir. Are you going to be available?
Lead:
What… Ah, sorry. Go ahead, sir.
Phone Staffer Caller:
What is the name of your company?
Lead:
What is the name of your company?
Phone Staffer Caller:
(redacted). And the main services that we offer, sir, are soft wash and power wash for the exterior of the house, siding, gutters, roofs, and driveway. And they will be working along Paris Colliers, so if you’re not yet ready for a visit, they can call you, or John will personally call you by tomorrow to give you a quote. And just to notate this on my end, he will be the one who will personally call you.
Lead:
Okay.
Phone Staffer Caller:
Let’s see. Tomorrow I’ve got some things going on, but…
Lead:
How about on Friday, sir?
Phone Staffer Caller:
Oh, sorry. Go ahead.
Lead:
Well, yeah, he can call and we’ll see what the… I’ve got some… Right, she’s the one that actually cares about this stuff.
Phone Staffer Caller:
Of course, it will just be a call. So, it’s really important for us to give you a call first. We don’t do surprise visits. So, are you going to be available on Friday morning, like around 9 to 11 in the morning, Friday?
Lead:
Probably. Yes, I think so.
Phone Staffer Caller:
Okay. Let me just document that on my end for Friday, October 4, from 9 to 11. And which part of the house, sir, are you interested in? Would it be the driveway, roof, gutters, siding, or pull back?
Lead:
Sorry, you said it’s a break, sorry. So would it be, I assume, driveway?
Phone Staffer Caller:
I actually have plans on power washing.
Lead:
Okay.
Phone Staffer Caller:
Yeah, there’s no, I couldn’t care less myself. My wife would care.
Lead:
Okay. She handles most of it, so we’ll see what we’ve got.
Phone Staffer Caller:
Of course. So, I just want to make sure we’ve got the right callback number, sir. That’s 724-664-(redacted) and John would still be in the area this week. So, again, no surprise visits. And I just want to make sure we have the right address on file, which is (redacted), Burgestown.
Lead:
That is correct.
Phone Staffer Caller:
Now, when he calls, what phone number can I expect to see?
Lead:
Yeah, it would be the same phone number, sir.
Phone Staffer Caller:
The 717 number?
Lead:
Yes, sir.
Phone Staffer Caller:
Yep, and you might also want to save that number