Type: Power Washing
Lead Grade: C
Name: Will (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cartersville
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, using cold calling to connect with potential clients. In this transcript, we reached out to a property manager in Cartersville to introduce power washing services and schedule a meeting for a future estimate. While the property currently handles maintenance in-house, they agreed to an introduction for potential backup services. This is a great example of how cold calling for leads can create new opportunities for home service businesses. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
**Phone Staffer Caller:** Thank you for calling. Your call may be recorded to ensure the highest quality of service. Thank you for calling (redacted). This is Will.
**Lead:** Hi, Will. Christine here with (redacted). How are you doing?
**Phone Staffer Caller:** Doing well.
**Lead:** That’s good to hear. Well, Will, I’m just wondering if you can help me. The reason for my call is I’d like to check when would be the best time we can drop by your office to reach your property manager or the one in charge of exterior maintenance, like power washing.
**Phone Staffer Caller:** We actually do all of that in-house.
**Lead:** Okay, well, you don’t have to worry. We’re not asking you to change anything. Since we will be in the area, we’d like to introduce our services for future reference or backup purposes, just in case your current team can’t handle certain areas.
**Phone Staffer Caller:** Okay. I would say probably sometime at the end of the month, after next week, just due to staffing. That would probably be the best time.
**Lead:** End of the month, okay. So is it okay if we drop by on March 24 or 25? March 24 is a Monday, 25 is Tuesday.
**Phone Staffer Caller:** We can say the 25th.
**Lead:** March 25th, alright. We still have availability on March 25 from 12 to 2, 2 to 4, and 4 to 6 p.m. Which is more convenient for you?
**Phone Staffer Caller:** I honestly don’t know at this time, just because of the changing pace of our office. I can’t guarantee that I’ll be available.
**Lead:** That’s okay. How about Friday, March 28, between 12 and 2 p.m.?
**Phone Staffer Caller:** I can’t confirm that I will be 100% available at that point. Just again, the pace of our office changes. So when it comes to a vendor meeting, I can’t guarantee availability.
**Lead:** You don’t have to worry. I would say later afternoon would be best.
**Phone Staffer Caller:** Okay.
**Lead:** So that would be March 25. If you are available on March 25, we still have 2 to 4 or 4 to 6 p.m. Is it okay if we drop by between 2 to 4, with 4 to 6 p.m. as a backup time?
**Phone Staffer Caller:** That will be fine.
**Lead:** Okay, so again, I’m going to book an appointment: 2 to 4, and then 4 to 6 as backup time on March 25, all right.
**Lead:** So, I just want to confirm, the name of your company is (redacted), correct?
**Phone Staffer Caller:** Correct. That’s the correct name.
**Lead:** Okay, and located at (redacted), of course, United States, right?
**Phone Staffer Caller:** Correct. That’s our community address.
**Lead:** Okay, thank you. And this is the best number to reach you? (redacted), right?
**Phone Staffer Caller:** Yep, that’s our main number.
**Lead:** Okay, thank you. And I forgot, may I have your full name, please?
**Phone Staffer Caller:** My name is Will.
**Lead:** Will, and your last name, please?
**Phone Staffer Caller:** (redacted).
**Lead:** And you are the property manager, right?
**Phone Staffer Caller:** I am.
**Lead:** Okay, thank you. And I just want to ask, when was the last