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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: James (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cartersville

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies by securing high-quality leads through cold calling. In this transcript, we reached out to a regional property manager in Everton Estates to discuss power washing services for their office and pool areas. A meeting was successfully scheduled with the maintenance supervisor to review a proposal. This interaction highlights how cold calling for leads can be a valuable strategy to help home service companies secure more business. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

“`
Phone Staffer: Thank you for calling (redacted). This is Chica. How may I assist you?

Caller: Chica is such a very unique name. This is Ella. How are you doing today?

Phone Staffer: Good. How are you, Ella?

Caller: Good. There’s so much going on today, Chica, but not too bad. Thank you so much for asking.

Caller: I am searching based data. Do we have any property or assistant manager to speak with right now, Chica?

Phone Staffer: I’m a regional. I can help.

Caller: Oh, yeah. Hey, such a pleasure. No, no, I’m just touching base.

Caller: We are from (redacted) services. We’ve been providing proposals with (redacted), the one handling you guys.

Caller: Basically, tomorrow, probably within the week, we’re just trying to see availability of time to shop by some proposals and compare with any other vendor as well.

Caller: We’re trying to touch base today. Sorry about that.

Phone Staffer: No, it’s fine. You can come by tomorrow and speak with James. He’s the maintenance supervisor.

Caller: That’s perfect. Yeah. I will take note of everything. Wait, let me take a look.

Caller: Chica, are you the regional director, or just the regional manager?

Phone Staffer: This is one of my properties.

Caller: Got it, okay.

Caller: Do you have James’ last name?

Phone Staffer: Upshaw.

Caller: Perfect. Do you have any idea what areas are usually power washed so we can put it in the notes?

Phone Staffer: If we do, it’ll be in the office area, because they’re townhomes.

Phone Staffer: So if we were to do it, it would be the front office area, maybe the pool area, if needed.

Caller: Absolutely, very understandable.

Caller: And you are authorized to set an appointment for James, right? As the manager over him?

Phone Staffer: Yes.

Caller: Perfect.

Caller: Do you think James will be able to tour our manager tomorrow for 10 to 15 minutes?

Phone Staffer: Yeah. What time are you coming? I’ll let him know.

Caller: We will be there around 9 to 10, I believe. Do you think that’s a good time?

Phone Staffer: 10 will be better.

Caller: Oh, yeah. I will set it at 10 to 11, just to leave some open time.

Caller: How often do you do power washing, Chica? Do you have an idea?

Phone Staffer: Like once a year, as needed.

Caller: Got it.

Caller: Any best email where we can send some info?

Phone Staffer: Sure, you can send it to (redacted).

Caller: Perfect. I got it. Thank you so much.

Caller: We will see you tomorrow then.

Phone Staffer: Thank you so much. Have a good day.

Caller: Thank you, you too. Bye-bye.
“`