Type: Power Washing
Lead Grade: C
Name: Niko (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cartersville
Intro:
At Phone Staffer, we help home service companies get more leads through strategic outbound marketing. In this call, we reached out to a property management office in Cartersville to schedule an on-site visit for a power washing estimate. The assistant property manager confirmed availability for a tour of the property, allowing our client to assess exterior cleaning needs. This call highlights how outbound marketing for home service companies can effectively generate appointments and opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling, this is Nico speaking.
Lead: Hi, Kristen here with (redacted) Power Washing. How are you?
Phone Staffer Caller: I’m good, how are you?
Lead: I’m doing great, thank you. I was wondering when would be the best time we can stop by your office to reach the property manager or the person in charge of exterior maintenance?
Phone Staffer Caller: I’m the assistant property manager. Ms. Ashley (redacted) is the property manager.
Lead: Since you’re the assistant property manager, is it okay if we drop by? Maybe this Friday or next week?
Phone Staffer Caller: I think next Wednesday may be the best time to stop by.
Lead: Wednesday, okay. March 26th. What time would be convenient? We have 8 to 10, 10 to 12, 12 to 2, 2 to 4, or 4 to 6.
Phone Staffer Caller: 10 to 12 may be the best time frame.
Lead: Great. I know sometimes you have meetings or calls, but at least you will be in the office during that time, correct?
Phone Staffer Caller: Yes, we will be in the office.
Lead: Just in case you’re unavailable, as a backup, could we stop by between 12 to 2 instead?
Phone Staffer Caller: Yes, that should work, but we do have spontaneous meetings, so schedules may change. I’ll make sure someone is here for you.
Lead: Sounds great. We just need about 10 to 15 minutes to assess the property and provide an estimate for power washing. So we have March 26th, between 10 to 12, with a backup from 12 to 2. May I have the best email to send more information about our services?
Phone Staffer Caller: Yes. The email is (redacted).
Lead: Got it. Also, may I have your full name?
Phone Staffer Caller: My name is Nico (redacted).
Lead: Thank you. Will you personally assist our manager during the tour?
Phone Staffer Caller: I can’t promise, but someone will be here to help.
Lead: In case you’re unavailable, should we look for a maintenance supervisor or a leasing agent?
Phone Staffer Caller: If it’s a general property tour, a leasing agent can help. If it’s for building exteriors, you may need the maintenance supervisor, though his schedule is stricter.
Lead: Understood. Can you provide the names of leasing agents who might assist?
Phone Staffer Caller: It could be either Chelsea or Hadassah.
Lead: Noted. You will be the primary point of contact, correct?
Phone Staffer Caller: Yes.
Lead: Just to confirm, the property is (redacted) at (redacted), correct?
Phone Staffer Caller: Yes.
Lead: Is this the best number to reach you? (redacted)?
Phone Staffer Caller: Yes.
Lead: When was the last power washing done?
Phone Staffer Caller: About two months ago.
Lead: Which areas usually need power washing?
Phone Staffer Caller: Everything was serviced last time, but typically breezeways, building exteriors, and rooftops.
Lead: How often do you usually have power washing done?
Phone Staffer Caller: About once a quarter.
Lead: Noted. I don’t want to take up too much of your time. So, the appointment is set for March 26th, between 10 to 12, with a backup from 12 to 2. You or a leasing agent will assist during a 10-15 minute tour. Thank you for your time!
Phone Staff