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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Gaby (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte

Intro:

At Phone Staffer, we specialize in helping home service companies generate leads through effective cold calling strategies. In the transcript below, we reached out to a property management team at Tamara Estates to offer power washing services, including roofs, siding, and driveways. Our cold calling approach opened the door for further communication with the facility’s decision-makers, showing how outbound efforts can be instrumental in lead generation for home service companies. This interaction is a great example of how to cold call for leads and successfully introduce your services. Redacted details are provided below to protect individual privacy.

Ai Transcript:

“`plaintext
Phone Staffer Caller: Thanks for calling our community, we will connect your call shortly. After the call we’d like to follow up with you by text message so we can respond more quickly. If you agree to text, press 1 now. You will also be able to self-schedule an appointment by text. If you do not agree to text, press 2. Thank you! This call may be recorded for quality and training purposes. Thank you for calling (redacted). Please listen carefully as our menu options may have recently changed. For leasing and general maintenance requests, please press 1. For maintenance emergencies, please press 2. Please wait while we connect your call. This call is being recorded.

Lead: Thank you for calling (redacted). This is Yari speaking.

Phone Staffer Caller: Another pleasure speaking to you.

Lead: Oh, hi Ms. Yari.

Phone Staffer Caller: Good afternoon. Sorry for calling you out of the blue. I was hoping you could help me wanting to know who to speak to regarding who maintains your facility’s maintenance.

Lead: Our facility’s maintenance?

Phone Staffer Caller: Yes ma’am, we’re a company called (redacted). We deal with power washing, soft-wash, we do commercial and residential properties of all sizes – roofs, sidings, driveways, walkways.

Lead: Okay, um, so you can send the information over to my manager’s email. I’m ready.

Phone Staffer Caller: Okay.

Lead: So that’s G, P as in Paul, O as in Oscar, R as in Romeo, T as in Tom, I as in Indigo, L as in Lima, L as in Lima, O as in Oscar, at D as in dog, A as in Apple, S as in Sam, M as in Mike, E as an Echo, N as in Nancy, (redacted) dot com.

Phone Staffer Caller: I appreciate you ma’am. Can I have your manager’s first and last name?

Lead: (Redacted) (Redacted).

Phone Staffer Caller: Sorry, how do you spell (redacted)?

Lead: G-A-B-Y.

Phone Staffer Caller: G-A-B-Y, I appreciate that. And her last name is (redacted), right?

Lead: Correct.

Phone Staffer Caller: Anyway, you could get me connected to her by any chance ma’am, does she have a direct phone number?

Lead: No, so we only have one office phone number, but she left for the day.

Phone Staffer Caller: What time does she usually come by?

Lead: So we’re open from nine to five, Monday to Friday.

Phone Staffer Caller: I’ll see if I can catch you anytime. But I appreciate you so much, ma’am, we’ve been in the industry for 30 years, and I’ll be happy to bring a new look to your building. Have a good one ma’am.

Lead: Okay, you too.

Phone Staffer Caller: Alright, bye bye.
“`