Type: Power Washing
Lead Grade: C
Name: James (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we help home service companies generate leads through effective cold calling strategies. In the following transcript, we contacted a homeowner in Charlotte to discuss power washing services. While the homeowner wasn’t ready to move forward immediately, they expressed interest in receiving an estimate the following month. A follow-up call was scheduled to provide an estimate and discuss potential service dates. This is a prime example of how cold calling can be used to build future leads and maintain customer engagement for home service providers. If you’re looking to improve your outbound efforts for lead generation, our strategies can help fill your pipeline. Below is the redacted call information.
Ai Transcript:
**Phone Staffer Caller**: The neighbors’ properties, when was the last time you had your house?
**Lead**: Oh, we are just not going to be doing it right now. I mean, can you keep us on your list and maybe call us at another time?
**Phone Staffer Caller**: Okay. All right, thank you. You mentioned that this is not the right time to do this. Do you have any specific dates or months that you might be needing power washing?
**Lead**: Maybe next month?
**Phone Staffer Caller**: So for this one, I can set up a callback with our estimator for the power washing, so we can give you an estimate already. So, you can still think if you might be interested in the offer that we can give you for the power washing.
**Lead**: All right, perfect.
**Phone Staffer Caller**: So, Mrs. (redacted), I just need to ask a few more questions here. So before we proceed, I just wanted to check, the phone number that we have here is (redacted). Is this the callback number?
**Lead**: Okay.
**Phone Staffer Caller**: Okay, alright, and the house number is (redacted) Rosemary Lane, Charlotte?
**Lead**: That’s right.
**Phone Staffer Caller**: Okay, perfect, and the zip code is (redacted)?
**Lead**: That’s right.
**Phone Staffer Caller**: All right then. So, in case we need to send you any information via email, what is the best email address that we can send it to?
**Lead**: It’s (redacted).
**Phone Staffer Caller**: Okay, (redacted) at gmail.com. So, you mentioned that you would be interested in the next month. Do you have a specific date in mind for next month? Are you available on October 2 or October 1?
**Lead**: Uh, no, my husband’s having surgery October 1, so that’s no good. So it might be the next week sometime.
**Phone Staffer Caller**: Okay, what about October… Give me a second here… October 7, Monday?
**Lead**: Let me look at the calendar. Okay, thank you. Yeah, would that be a date when somebody would come by and give us an estimate, or what?
**Phone Staffer Caller**: Oh, we can give you a call back first with the estimate.
**Lead**: Yeah, I need an estimate. I don’t want—I don’t need somebody to just show up and start working without approving the price.
**Phone Staffer Caller**: Yeah, I understand that one. That’s the best approach. So, are you free on October 7, Monday?
**Lead**: Yes.
**Phone Staffer Caller**: Okay, and we will give you a call back around 9 am to 11 am.
**Lead**: Okay. Okay, fine. That’s great, thank you.
**Phone Staffer Caller**: Thank you! Okay, thank you, that’s all, Mrs. (redacted). And, by the way, can I have your first name again?
**Lead**: I’m sorry?
**Phone Staffer Caller**: Your first name?
**Lead**: Catherine.
**Phone Staffer Caller**: Catherine, thank you. Thank you! Have a great day. Bye for now.
**Lead**: Thank you.