Type: Power Washing
Lead Grade: C
Name: Viswanathan (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we focus on helping home service companies generate high-quality leads through effective cold calling strategies. In this redacted transcript, we reached out to a homeowner in Charlotte to offer a free estimate for power washing services. The homeowner requested a callback to discuss pricing and explore options for cleaning the exterior of their 2,400 sq. ft. house. This interaction illustrates how outbound lead generation can help home service companies gain more interest from potential clients. If you want to learn more about cold calling for leads or how to enhance your home service lead generation, this approach is highly effective. Below is the redacted information from the call for privacy reasons.
Ai Transcript:
Phone Staffer Caller: Hi, may I speak to Vince (redacted)?
Lead: Yeah, speaking.
Phone Staffer Caller: This is Kate from (redacted) and I just want to let you know that our estimator Jacob will be in your area this week. I just want to ask if you’d like to get an estimate for power washing the exterior of your house?
Lead: Yeah, sure. I would like to know.
Phone Staffer Caller: Let me check Jacob’s calendar. Are you available for an in-house visit on Monday?
Lead: Oh, you need—I mean, is that before the washing?
Phone Staffer Caller: Yes, because it is a free estimate. Or I can schedule you a virtual appointment if you are interested.
Lead: Okay, maybe next week. I said no to Monday.
Phone Staffer Caller: Yes, we have Monday 1 to 3 p.m., 3 to 5 p.m., and 5 to 7 p.m.
Lead: Okay, what’s the company name again?
Phone Staffer Caller: I believe it’s (redacted) and this is Kate.
Lead: Okay. It looks like a Florida-based one.
Phone Staffer Caller: Oh, pardon me. I’m sorry?
Lead: Is it a Florida company? Because I saw it online as a Florida-based company.
Phone Staffer Caller: I’m in Florida.
Lead: Do you have any idea how much it would cost for a house with like 2,400 square feet?
Phone Staffer Caller: Oh, as of now, I don’t have any idea. Only Jacob, the estimator, could answer that. What I can do here is just schedule you for an in-house appointment or a virtual one if you’re interested in asking more questions.
Lead: Yeah, I’m interested, but I don’t want to waste our time. Like, you know, if I had some range to know this cost, I’d proceed further. Otherwise, you know…
Phone Staffer Caller: Yeah, if that’s the case, I can schedule you for a callback or a virtual appointment with our estimator.
Lead: A virtual appointment would work. Is it okay with you? Or, I mean, a callback would be good too.
Phone Staffer Caller: That’s fine. Which would you prefer?
Lead: Yeah, I just want to know how much it could cost.
Phone Staffer Caller: I can schedule your callback on Monday. What time do you prefer? We have 1 to 3, 3 to 5, or 5 to 7 p.m.
Lead: Just a callback? The 3 p.m. window is fine.
Phone Staffer Caller: 3 to 5 p.m., correct?
Lead: Yeah, yeah. 3 would be good.
Phone Staffer Caller: So just a quick verification: am I speaking to Mr. (redacted)?
Lead: Yes, correct.
Phone Staffer Caller: Okay, and how did we get your number? Our estimator Jacob was in your area last week, so he pulled a few numbers from public records to offer free estimates to the neighborhood.
Lead: Okay, gotcha.
Phone Staffer Caller: Sure, and the best callback number to reach you at ends with (redacted), am I correct?
Lead: Yes, that’s correct. Ending in (redacted).
Phone Staffer Caller: And the full address is (redacted), Charlotte, North Carolina. Am I correct?
Lead: Yes, let’s see how the callback and estimate go.
Phone Staffer Caller: Yeah, and one more thing: could I ask what the best email is to send the confirmation to?
Lead: No, I think it’s too early. If I get further, I can share more information.
Phone Staffer Caller: Okay, understood. So I’ve scheduled you for a callback on Monday from 3 to 5 p.m. with our estimator Jacob.