Type: Power Washing
Lead Grade: C
Name: Courtney (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we specialize in helping home service companies generate leads through effective cold calling strategies. In this transcript, we reached out to a homeowner in Charlotte to discuss power washing services, including an estimate for cleaning the driveway and exterior siding for a future project in the spring. Although the homeowner wasn’t ready for immediate service, an appointment for a follow-up call was scheduled. This is a great example of how cold calling for leads can still create future opportunities for home service companies. If you’re looking to improve your outbound efforts and get more leads, our approach to cold calling can help you stay on top of potential clients. Below is the redacted information to maintain privacy from the call.
Ai Transcript:
Phone Staffer Caller:
Sure. Okay. So, if it’s okay, may I know what day did I have Renee call you, and just like speak with you roughly for an estimate, and then email you the details later?
Lead:
I guess whenever, it’s fine.
Phone Staffer Caller:
Okay. I don’t have a day or time.
Lead:
Okay. That’s great.
Phone Staffer Caller:
So, Courtney, with regards to where would the area be specifically, since we do the driveway, the roof and the side of the house, what would you say you’d like to check on?
Lead:
I’m sorry, what? I have kids right now making a lot of noise.
Phone Staffer Caller:
No, that’s all right. You’re fine. What I was trying to get at is, we do a full exterior side, so we’re just checking if it’s the house or the driveway, the roof, stuff like that, where would you like to check first roughly?
Lead:
Let’s put it this way. It’s probably a waste because we’re not going to do it, so I would probably wait to ask us that until Spring or something, because we’re probably not going to power washer anything until at least Spring. I don’t want you guys to waste your time.
Phone Staffer Caller:
No, that’s okay. We have no obligations, no urgency fees that we get, we just wanted to let you know that we’re in the area and stuff like that. If it’s for future use, we can still be used for reference, so all we want to do is call you, let you know about what we can do, and if you’d like us to come by this next year or something like that, we could still do something like that.
Lead:
I mean, I would definitely wait until… I wouldn’t do anything right now. Let’s put it that way.
Phone Staffer Caller:
Yes. I just wanted to check with you if it’s okay that I could let Renee call you this time around and give you an estimate for like the house… Friday, would that work?
Lead:
Uh… Sure.
Phone Staffer Caller:
All right, so I have here 9 a.m. would be our earliest time. I’ll let them call you. And just to make sure that’s the right area we have here, it’s (redacted), Charlotte, and that’s 28270, is that correct?
Lead:
Yeah.
Phone Staffer Caller:
All right, thank you.
Lead:
But would someone come in here to like look or something? I don’t know.
Phone Staffer Caller:
No, ma’am. No, just a call. We’re just going to give you a call and then talk to you over the phone. That’s our project manager. This time it’s going to be more, a little roughly understanding what we’re going to do in more detail. But it’s for the next spring, if you’d like. We’re just giving you an idea of what we are about.
Lead:
Okay. All right.!
Phone Staffer Caller:
Yes. Thank you. So, Courtney, before you go, I just wanted to let you know that I’m going to send an e-mail to you about this as well. And Renee will also reach out. So, what would be your active email? We don’t have one here yet.
Lead:
(redacted) @ gmail.com.
Phone Staffer Caller:
I am so sorry. You’re quite quick. You said be for Bravo J. Juliette, and then I lost you.
Lead:
How about, how about you just have someone call me? I’ll just, I don’t need an email right now.
Phone Staffer Caller:
Okay. I have to go.