Type: Power Washing
Lead Grade: C
Name: Hendri (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we focus on generating leads for home service companies through effective cold calling techniques. In this transcript, we contacted a homeowner in Charlotte to offer a free estimate for exterior power washing services. The homeowner showed interest but needed to consult with a spouse before making a final decision. A follow-up call was arranged with the estimator to provide a no-obligation quote over the phone. This example shows how outbound cold calling for leads helps home service companies secure appointments and grow their business. Below is the redacted call information to maintain privacy.
Ai Transcript:
**Phone Staffer Caller**:
Hello, Henry. Hi, this is Anne with (redacted).
**Lead**:
Tome… Henry.
**Phone Staffer Caller**:
We will be working in (redacted) tomorrow, so I’m just checking if you would like to get a free estimate to powerwash the exterior of your house.
**Lead**:
OK. Maybe give me the address please?
**Phone Staffer Caller**:
Yeah, we can definitely give you a call tomorrow around 1 p.m. to provide the free estimates since Rene is in the neighborhood tomorrow. Would it be fine if we can call you on your number ending with (redacted) to provide you the free estimates over the phone if you’re not comfortable having someone drop by your place around 1 p.m.?
**Lead**:
Okay, is this the number ending with the address in (redacted), Charlotte, North Carolina (redacted)? Is that the right number?
**Phone Staffer Caller**:
Yeah. And which part of the property would you like to be estimated with? The full exterior, driveways, or sidings?
**Lead**:
Oh, I don’t know exactly. Let me talk to my wife.
**Phone Staffer Caller**:
Yeah, but we can provide you the estimate over the phone with the full exterior estimate. And, anyways, it’s non-obligation and no pressure. You can still decide. We’re just providing you the advantage of offering a free estimate over the phone.
**Lead**:
Okay.
**Phone Staffer Caller**:
So I have you confirmed for a virtual appointment tomorrow around 1 PM, and Rene will definitely give you a call. He’s our estimator, and he will explain the full exterior estimate tomorrow, and this would be for free. You don’t have to pay for anything. And the phone number ending with (redacted) is the best phone number, right?
**Lead**:
Yeah, I’m sorry. Nobody… Nobody will be there.
**Phone Staffer Caller**:
No, yeah, no– we’re just calling you tomorrow around 1 PM, just to explain how much it would cost for an exterior power washing. And your full name is Henry (redacted), or (redacted), perfect. So we will be sending you an email confirmation. Will it be—what would be the best email address to use for the email confirmation?
**Lead**:
Oh, not- I know how it may-
**Phone Staffer Caller**:
OK, that’s OK. We will just call you 15 minutes prior to the appointment date. Tomorrow around 1 PM, OK?
**Lead**:
OK.
**Phone Staffer Caller**:
OK, so thank you so much for answering my call, and you have a great day.
**Lead**:
Alright, thank you.
**Phone Staffer Caller**:
Bye.
**Lead**:
Bye-bye.